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PagerDuty

PagerDuty is an operations cloud for incident response, on-call, and event intelligence used by digital operations teams. Organizations use PagerDuty to run PagerDuty Operations Cloud, Incident Management, AIOps, and related products, as part of a broader software estate.

All PagerDuty customer value stories (93)

Information Technology
Japan

PagerDuty@Advantest

Advantest standardized log investigation on PagerDuty instead of keeping parallel copies.

Materials
United States

PagerDuty@Alcoa

Detection engineers at Alcoa review security telemetry in Customer Service rather than in personal files.

Health Care
Japan

PagerDuty@Astellas

When on-call response outgrew homegrown tracking, Astellas brought in PagerDuty.

Health Care
United Kingdom

PagerDuty@AstraZeneca

When on-call response outgrew homegrown tracking, AstraZeneca brought in PagerDuty.

Consumer Discretionary
United States

PagerDuty@AutoNation

AutoNation asked for a cleaner operating picture of application health. PagerDuty is what they run.

Materials
Canada

PagerDuty@Barrick Gold

On-call rotations at Barrick Gold review on-call response in Customer Service rather than in personal files.

Financials
Spain

PagerDuty@BBVA

BBVA runs detection engineering on PagerDuty so ownership is obvious when work stalls.

Health Care
United States

PagerDuty@Biogen

When application health outgrew homegrown tracking, Biogen brought in PagerDuty.

Health Care
Germany

PagerDuty@Boehringer Ingelheim

Boehringer Ingelheim folded AIOps into production support so SREs and developers share one view of application health.

Consumer Discretionary
United States

PagerDuty@Booking Holdings

AIOps became the place Booking Holdings uses to turn operational signals into detections the SOC can actually use.

Consumer Discretionary
United States

PagerDuty@BorgWarner

BorgWarner standardized security telemetry on PagerDuty instead of keeping parallel copies.

Information Technology
Australia

PagerDuty@Buildkite

When application health outgrew homegrown tracking, Buildkite brought in PagerDuty.

Information Technology
United States

PagerDuty@Cadence Design Systems

Cadence Design Systems runs detection engineering on PagerDuty so ownership is obvious when work stalls.

Information Technology
United Kingdom

PagerDuty@Canonical

AIOps became the place Canonical uses to turn operational signals into detections the SOC can actually use.

Information Technology
France

PagerDuty@Capgemini

Capgemini runs incident response on PagerDuty so ownership is obvious when work stalls.

Utilities
United States

PagerDuty@CenterPoint Energy

When application health outgrew homegrown tracking, CenterPoint Energy brought in PagerDuty.

Information Technology
United States

PagerDuty@Cerebriu

Cerebriu asked for a cleaner operating picture of log investigation. PagerDuty is what they run.

Energy
United States

PagerDuty@Chevron

Process Automation became the place Chevron uses to page the right people and keep a timeline of what changed.

Information Technology
United States

PagerDuty@ClickUp

On-call rotations at ClickUp review on-call response in PagerDuty Operations Cloud rather than in personal files.

Information Technology
Australia

PagerDuty@Confluence

Confluence asked for a cleaner operating picture of log investigation. PagerDuty is what they run.

Information Technology
United States

PagerDuty@Contentstack

Contentstack standardized security telemetry on PagerDuty instead of keeping parallel copies.

Consumer Staples
United States

PagerDuty@Costco

SREs and developers at Costco review application health in PagerDuty Operations Cloud rather than in personal files.

Consumer Discretionary
United States

PagerDuty@Crocs

Teams at Crocs moved log investigation onto PagerDuty after local tools started to collide.

Real Estate
United States

PagerDuty@Cushman and Wakefield

Shared Incident Management workspaces help Cushman and Wakefield keep incident management honest across teams.

Consumer Staples
United States

PagerDuty@Dairy Farmers of America

On-call rotations at Dairy Farmers of America review on-call response in Customer Service rather than in personal files.

Information Technology
United States

PagerDuty@Deciphex

Teams at Deciphex moved application health onto PagerDuty after local tools started to collide.

Information Technology
Sweden

PagerDuty@Detectify

In Sweden, Detectify relies on PagerDuty for detection engineering.

Consumer Discretionary
United States

PagerDuty@Dick's Sporting Goods

On-call engineers at Dick's Sporting Goods review log investigation in Incident Management rather than in personal files.

Financials
Norway

PagerDuty@DNB

DNB standardized application health on PagerDuty instead of keeping parallel copies.

Health Care
India

PagerDuty@Dr Reddy's

Dr Reddy's standardized application health on PagerDuty instead of keeping parallel copies.

Consumer Staples
Germany

PagerDuty@Edeka

Edeka runs detection engineering on PagerDuty so ownership is obvious when work stalls.

Utilities
United States

PagerDuty@Edison International

PagerDuty Operations Cloud became the place Edison International uses to search what happened across services without SSHing into boxes.

Utilities
United States

PagerDuty@Entergy

Teams at Entergy moved security telemetry onto PagerDuty after local tools started to collide.

Industrials
Spain

PagerDuty@Ferrovial

SREs and developers at Ferrovial review application health in Process Automation rather than in personal files.

Communication Services
United States

PagerDuty@Frontier Communications

Customer Service became the place Frontier Communications uses to see traces and errors in one place when a service slows down.

Information Technology
United States

PagerDuty@Gladly

Incident Management became the place Gladly uses to see traces and errors in one place when a service slows down.

Information Technology
United States

PagerDuty@Go2Future

In the United States, Go2Future relies on PagerDuty for incident management.

Information Technology
United States

PagerDuty@GoDoWorks

GoDoWorks uses PagerDuty Operations Cloud to turn operational signals into detections the SOC can actually use.

Materials
United States

PagerDuty@Huntsman

Process Automation sits in the daily path at Huntsman, especially for SREs and developers.

Financials
United States

PagerDuty@Intercontinental Exchange

Intercontinental Exchange folded Customer Service into incident response so on-call engineers share one view of log investigation.

Communication Services
United States

PagerDuty@Interpublic

PagerDuty Operations Cloud became the place Interpublic uses to page the right people and keep a timeline of what changed.

Health Care
United States

PagerDuty@Intuitive Surgical

Health Care teams at Intuitive Surgical treat PagerDuty as the working layer for incident management.

Information Technology
United States

PagerDuty@Iterable

Iterable asked for a cleaner operating picture of application health. PagerDuty is what they run.

Financials
United States

PagerDuty@KeyCorp

KeyCorp uses PagerDuty Operations Cloud to page the right people and keep a timeline of what changed.

Information Technology
Japan

PagerDuty@Keyence

In Japan, Keyence relies on PagerDuty for detection engineering.

Financials
Sweden

PagerDuty@Klarna

Klarna standardized application health on PagerDuty instead of keeping parallel copies.

Information Technology
United States

PagerDuty@Lacework

AIOps became the place Lacework uses to turn operational signals into detections the SOC can actually use.

Industrials
France

PagerDuty@Legrand

A Customer Service rollout at Legrand took production support out of inboxes and into a named queue.

Consumer Discretionary
United States

PagerDuty@Lennar

Lennar runs incident response on PagerDuty so ownership is obvious when work stalls.

Consumer Discretionary
United States

PagerDuty@Lucid Motors

A Process Automation rollout at Lucid Motors took incident management out of inboxes and into a named queue.

Industrials
United States

PagerDuty@Lyft

Shared AIOps workspaces help Lyft keep incident response honest across teams.

Consumer Discretionary
Japan

PagerDuty@Mazda

When on-call response outgrew homegrown tracking, Mazda brought in PagerDuty.

Consumer Discretionary
United States

PagerDuty@McDonald's

When log investigation outgrew homegrown tracking, McDonald's brought in PagerDuty.

Consumer Discretionary
United States

PagerDuty@MGM Resorts

Consumer Discretionary teams at MGM Resorts treat PagerDuty as the working layer for production support.

Consumer Discretionary
United States

PagerDuty@Mohawk Industries

Teams at Mohawk Industries moved application health onto PagerDuty after local tools started to collide.

Financials
United States

PagerDuty@Morgan Stanley

Process Automation sits in the daily path at Morgan Stanley, especially for on-call rotations.

Information Technology
Japan

PagerDuty@Murata Manufacturing

Murata Manufacturing folded AIOps into detection engineering so detection engineers share one view of security telemetry.

Financials
Saudi Arabia

PagerDuty@neoleap

PagerDuty Operations Cloud sits in the daily path at neoleap, especially for on-call rotations.

Information Technology
United States

PagerDuty@NEP Cloud

A Process Automation rollout at NEP Cloud took detection engineering out of inboxes and into a named queue.

Communication Services
China

PagerDuty@NetEase

Shared Process Automation workspaces help NetEase keep incident response honest across teams.

Consumer Discretionary
Japan

PagerDuty@Nikon

Nikon runs detection engineering on PagerDuty so ownership is obvious when work stalls.

Information Technology
Netherlands

PagerDuty@NXP Semiconductors

NXP Semiconductors folded AIOps into detection engineering so detection engineers share one view of security telemetry.

Utilities
Denmark

PagerDuty@Orsted

Orsted standardized on-call response on PagerDuty instead of keeping parallel copies.

Industrials
United States

PagerDuty@Perkins and Will

Teams at Perkins and Will moved security telemetry onto PagerDuty after local tools started to collide.

Industrials
Germany

PagerDuty@Phoenix Contact

PagerDuty Operations Cloud sits in the daily path at Phoenix Contact, especially for detection engineers.

Energy
Qatar

PagerDuty@QatarEnergy

Customer Service sits in the daily path at QatarEnergy, especially for SREs and developers.

Real Estate
United States

PagerDuty@Realty Income

PagerDuty is how Realty Income keeps on-call response visible to people who have to act on it.

Consumer Staples
United Kingdom

PagerDuty@Reckitt

A Incident Management rollout at Reckitt took production support out of inboxes and into a named queue.

Health Care
United States

PagerDuty@ResMed

ResMed asked for a cleaner operating picture of application health. PagerDuty is what they run.

Consumer Discretionary
Canada

PagerDuty@Restaurant Brands International

Restaurant Brands International standardized log investigation on PagerDuty instead of keeping parallel copies.

Information Technology
United States

PagerDuty@Saviynt

AIOps became the place Saviynt uses to turn operational signals into detections the SOC can actually use.

Information Technology
United States

PagerDuty@Scale AI

SREs and developers at Scale AI review application health in AIOps rather than in personal files.

Consumer Discretionary
Singapore

PagerDuty@Sea

Consumer Discretionary teams at Sea treat PagerDuty as the working layer for detection engineering.

Consumer Discretionary
United States

PagerDuty@SeaWorld

Teams at SeaWorld moved on-call response onto PagerDuty after local tools started to collide.

Financials
Sweden

PagerDuty@SEB

Teams at SEB moved application health onto PagerDuty after local tools started to collide.

Information Technology
United States

PagerDuty@Segment

In the United States, Segment relies on PagerDuty for production support.

Information Technology
Netherlands

PagerDuty@Sketch

Sketch asked for a cleaner operating picture of security telemetry. PagerDuty is what they run.

Industrials
United States

PagerDuty@Skidmore Owings and Merrill

PagerDuty is how Skidmore Owings and Merrill keeps log investigation visible to people who have to act on it.

Industrials
France

PagerDuty@SNCF

Customer Service became the place SNCF uses to search what happened across services without SSHing into boxes.

Information Technology
United States

PagerDuty@Snyk

PagerDuty is how Snyk keeps application health visible to people who have to act on it.

Consumer Staples
Netherlands

PagerDuty@SPAR Holding BV

SPAR Holding BV asked for a cleaner operating picture of on-call response. PagerDuty is what they run.

Communication Services
United States

PagerDuty@Stagwell

Stagwell runs detection engineering on PagerDuty so ownership is obvious when work stalls.

Financials
United States

PagerDuty@Synapse

Synapse uses AIOps to turn operational signals into detections the SOC can actually use.

Information Technology
United States

PagerDuty@Thuresson Trading AB

In the United States, Thuresson Trading AB relies on PagerDuty for detection engineering.

Industrials
Germany

PagerDuty@TRATON

SREs and developers at TRATON review application health in PagerDuty Operations Cloud rather than in personal files.

Consumer Discretionary
United States

PagerDuty@Tripadvisor

PagerDuty Operations Cloud became the place Tripadvisor uses to page the right people and keep a timeline of what changed.

Industrials
United States

PagerDuty@Union Pacific

Union Pacific runs incident management on PagerDuty so ownership is obvious when work stalls.

Consumer Discretionary
Japan

PagerDuty@Uniqlo

PagerDuty is how Uniqlo keeps on-call response visible to people who have to act on it.

Information Technology
United States

PagerDuty@Unisys

Unisys uses AIOps to see traces and errors in one place when a service slows down.

Energy
United States

PagerDuty@Valero Energy

Shared Customer Service workspaces help Valero Energy keep production support honest across teams.

Information Technology
United States

PagerDuty@Vast Data

PagerDuty is how Vast Data keeps on-call response visible to people who have to act on it.

Communication Services
France

PagerDuty@Vivendi

Vivendi standardized log investigation on PagerDuty instead of keeping parallel copies.

Information Technology
United States

PagerDuty@Vonage

When application health outgrew homegrown tracking, Vonage brought in PagerDuty.

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