Industry
Communication Services
The Communication Services Sector includes companies that facilitate communication and offer related content and information through various mediums. It includes telecom and media & entertainment companies, including producers of interactive gaming products and companies engaged in content and information creation or distribution through proprietary platforms.
All Communication Services customer value stories (479)
Databricks@
Skyscanner
Streamlined governance of 15-20 petabytes of data, reduced data ownership issues, enhanced data lineage and compliance visibility, and improved operational efficiency through centralized data management and security controls.
Adobe@
Activision Blizzard
Adobe Analytics sits in the daily path at Activision Blizzard, especially for CX and people teams.
SAP@
Activision Blizzard
Activision Blizzard folded SAP SuccessFactors into order to cash so order desk and finance share one view of order management.
ServiceNow@
Activision Blizzard
A Now Assist rollout at Activision Blizzard took back-office automation out of inboxes and into a named queue.
Informatica@
Activision Blizzard
Activision Blizzard standardized secure data sharing on Informatica instead of keeping parallel copies.
Teradata@
Activision Blizzard
Data scientists and ML engineers at Activision Blizzard review feature pipelines in ClearScape Analytics rather than in personal files.
Asana@
Activision Blizzard
Communication Services teams at Activision Blizzard treat Asana as the working layer for agreement management.
VMware@
Activision Blizzard
Activision Blizzard uses Aria to host production systems on a shared, governed cloud foundation.
Red Hat@
AppLovin
AppLovin asked for a cleaner operating picture of cloud landing zones. Red Hat is what they run.
Oracle@
AppLovin
A NetSuite rollout at AppLovin took order to cash out of inboxes and into a named queue.
Grafana Labs@
AppLovin
Teams at AppLovin moved log investigation onto Grafana Labs after local tools started to collide.
Fortinet@
AppLovin
Teams at AppLovin moved access control onto Fortinet after local tools started to collide.
New Relic@
AppLovin
AppLovin uses New Relic IAST to page the right people and keep a timeline of what changed.
ServiceNow@
AppLovin
In the United States, AppLovin relies on ServiceNow for shared services.
Genesys@
Axel Springer
Teams at Axel Springer moved contact center routing onto Genesys after local tools started to collide.
Appian@
Axel Springer
When IT service requests outgrew homegrown tracking, Axel Springer brought in Appian.
Pega@
Axel Springer
A Pega Customer Decision Hub rollout at Axel Springer took back-office automation out of inboxes and into a named queue.
IBM@
Axel Springer
Axel Springer folded IBM watsonx into platform operations so infrastructure and application teams share one view of cloud landing zones.
Asana@
Baidu
When institutional knowledge outgrew homegrown tracking, Baidu brought in Asana.
NVIDIA@
Baidu
In China, Baidu relies on NVIDIA for engineering.
SAP@
Bertelsmann
Bertelsmann folded SAP Ariba into order to cash so order desk and finance share one view of order management.
Unity@
Bertelsmann
Bertelsmann standardized operations visibility on Unity instead of keeping parallel copies.
Cartesia@
Bertelsmann
Teams at Bertelsmann moved internal knowledge work onto Cartesia after local tools started to collide.
OpenAI@
Bertelsmann
Bertelsmann standardized spoken interfaces on OpenAI instead of keeping parallel copies.