Solution

Appian
Appian is a process automation platform that combines low-code apps, data fabric, and robotic automation for operations teams. Organizations use Appian to run Appian Platform, Appian Data Fabric, Appian RPA, and related products, as part of a broader software estate.
Value Graph
Appian is used by Adient, Advantest, Afterpay, Akamai Technologies, Allbirds, Ally Financial, Amazon, American Electric Power, APA, Applied Materials. Value: Productivity, Risk and compliance, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.
All Appian customer value stories (93)
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Adient
Process HQ sits in the daily path at Adient, especially for operations analysts.
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Advantest
Advantest runs shared services on Appian so ownership is obvious when work stalls.
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Afterpay
Afterpay runs shared services on Appian so ownership is obvious when work stalls.
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Akamai Technologies
Akamai Technologies folded Appian Platform into back-office automation so operations analysts share one view of repetitive desktop work.
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Allbirds
Operations analysts at Allbirds review repetitive desktop work in Process HQ rather than in personal files.
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Ally Financial
Appian AI became the place Ally Financial uses to hand stable, rules-based tasks to software robots so people handle exceptions.
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Amazon
Teams at Amazon moved employee requests onto Appian after local tools started to collide.
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American Electric Power
Utilities teams at American Electric Power treat Appian as the working layer for shared services.
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APA
Appian is how APA keeps IT service requests visible to people who have to act on it.
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Applied Materials
Appian RPA became the place Applied Materials uses to hand stable, rules-based tasks to software robots so people handle exceptions.
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Arla Foods
When IT service requests outgrew homegrown tracking, Arla Foods brought in Appian.
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AV (formerly AeroVironment, Inc.)
When IT service requests outgrew homegrown tracking, AV (formerly AeroVironment, Inc.) brought in Appian.
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Axalta
Appian is how Axalta keeps IT service requests visible to people who have to act on it.
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Axel Springer
When IT service requests outgrew homegrown tracking, Axel Springer brought in Appian.
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Blackstone
A Appian Data Fabric rollout at Blackstone took back-office automation out of inboxes and into a named queue.
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Carlsberg
Appian AI sits in the daily path at Carlsberg, especially for operations analysts.
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Caterpillar
Operations analysts at Caterpillar review repetitive desktop work in Appian Platform rather than in personal files.
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CGI
A Appian Platform rollout at CGI took back-office automation out of inboxes and into a named queue.
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Chipotle
Appian Platform became the place Chipotle uses to hand stable, rules-based tasks to software robots so people handle exceptions.
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Coda
In the United States, Coda relies on Appian for shared services.
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Comet
Information Technology teams at Comet treat Appian as the working layer for shared services.
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Compal
Teams at Compal moved employee requests onto Appian after local tools started to collide.
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Compensar
Compensar runs shared services on Appian so ownership is obvious when work stalls.
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Copper
Appian RPA became the place Copper uses to hand stable, rules-based tasks to software robots so people handle exceptions.