Solution

Zoom
Zoom provides video meetings, phone, and contact center products used for internal collaboration and customer conversations. Organizations use Zoom to run Zoom Meetings, Zoom Phone, Zoom Contact Center, and related products, as part of a broader software estate.
Value Graph
Zoom is used by Abbott Laboratories, Air Products, Aisin, Aldi, Alteryx, AstraZeneca, AtkinsRealis, Bandai, Basecamp, Best Buy. Value: Productivity, Risk and compliance, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.
All Zoom customer value stories (93)
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Abbott Laboratories
When institutional knowledge outgrew homegrown tracking, Abbott Laboratories brought in Zoom.
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Air Products
Air Products runs documentation on Zoom so ownership is obvious when work stalls.
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Aisin
Zoom AI Companion became the place Aisin uses to keep procedures next to the work so people do not hunt through inboxes.
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Aldi
Zoom Rooms became the place Aldi uses to run reliable video and chat for people who are rarely in the same room.
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Alteryx
Zoom is how Alteryx keeps contract routing visible to people who have to act on it.
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AstraZeneca
AstraZeneca asked for a cleaner operating picture of distributed meetings. Zoom is what they run.
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AtkinsRealis
Zoom is how AtkinsRealis keeps distributed meetings visible to people who have to act on it.
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Bandai
Zoom is how Bandai keeps cross-team delivery visible to people who have to act on it.
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Basecamp
Basecamp runs hybrid collaboration on Zoom so ownership is obvious when work stalls.
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Best Buy
When contract routing outgrew homegrown tracking, Best Buy brought in Zoom.
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Bharat Petroleum
Bharat Petroleum folded Zoom AI Companion into documentation so specialists and new hires share one view of institutional knowledge.
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BOE Technology
Teams at BOE Technology moved cross-team delivery onto Zoom after local tools started to collide.
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Brown-Forman
Zoom AI Companion sits in the daily path at Brown-Forman, especially for legal and business owners.
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Canonical
Canonical standardized distributed meetings on Zoom instead of keeping parallel copies.
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Carrier Global
Zoom Meetings became the place Carrier Global uses to track work in a shared system rather than status decks that go stale.
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CenterPoint Energy
A Zoom Meetings rollout at CenterPoint Energy took documentation out of inboxes and into a named queue.
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Charles Schwab
Financials teams at Charles Schwab treat Zoom as the working layer for hybrid collaboration.
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Chevron
Chevron runs documentation on Zoom so ownership is obvious when work stalls.
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Chime
Chime uses Zoom Rooms to prepare and sign agreements without printing or chasing wet ink.
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Choice Hotels
Choice Hotels asked for a cleaner operating picture of cross-team delivery. Zoom is what they run.
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Collibra
Zoom is how Collibra keeps contract routing visible to people who have to act on it.
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Costco
A Zoom Contact Center rollout at Costco took documentation out of inboxes and into a named queue.
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CyberArk
CyberArk standardized distributed meetings on Zoom instead of keeping parallel copies.
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Demandbase
Shared Zoom Contact Center workspaces help Demandbase keep documentation honest across teams.