Pega

Pega@AdventHealth

AdventHealth uses Pega Customer Service to take incidents and requests through a single workflow instead of email chains.

Pega@Air Liquide

Pega is how Air Liquide keeps IT service requests visible to people who have to act on it.

Pega@Akamai Technologies

Operations analysts at Akamai Technologies review repetitive desktop work in Pega Customer Decision Hub rather than in personal files.

Pega@AkzoNobel

AkzoNobel runs shared services on Pega so ownership is obvious when work stalls.

Pega@American Express GBT

American Express GBT asked for a cleaner operating picture of employee requests. Pega is what they run.

Pega@Amwell

Teams at Amwell moved employee requests onto Pega after local tools started to collide.

Pega@Anthropic

Anthropic asked for a cleaner operating picture of employee requests. Pega is what they run.

Pega@Apollo Global Management

Shared Pega Customer Service workspaces help Apollo Global Management keep IT service management honest across teams.

Pega@AVEVA Group

Teams at AVEVA Group moved employee requests onto Pega after local tools started to collide.

Pega@Axel Springer

A Pega Customer Decision Hub rollout at Axel Springer took back-office automation out of inboxes and into a named queue.

Pega@Baxter International

When IT service requests outgrew homegrown tracking, Baxter International brought in Pega.

Pega@Bolt

Teams at Bolt moved employee requests onto Pega after local tools started to collide.

Pega@Bose

Bose standardized IT service requests on Pega instead of keeping parallel copies.

Pega@British American Tobacco

Pega Smart Claims became the place British American Tobacco uses to hand stable, rules-based tasks to software robots so people handle exceptions.

Pega@Buildkite

Shared Pega Process AI workspaces help Buildkite keep IT service management honest across teams.

Pega@Capital One

Pega Customer Decision Hub became the place Capital One uses to hand stable, rules-based tasks to software robots so people handle exceptions.

Pega@Casino Guichard

In France, Casino Guichard relies on Pega for shared services.

Pega@Centre for Addiction and Mental Health (CAMH)

Shared Pega Platform workspaces help Centre for Addiction and Mental Health (CAMH) keep IT service management honest across teams.

Pega@CH Robinson

CH Robinson runs shared services on Pega so ownership is obvious when work stalls.

Pega@Cisco

Cisco runs shared services on Pega so ownership is obvious when work stalls.

Pega@Comet

Pega is how Comet keeps IT service requests visible to people who have to act on it.

Pega@Crocs

Crocs runs shared services on Pega so ownership is obvious when work stalls.

Pega@Dell EMC

Pega is how Dell EMC keeps IT service requests visible to people who have to act on it.

Pega@Dell Technologies

Teams at Dell Technologies moved employee requests onto Pega after local tools started to collide.

Pega@Deutsche Bahn

Deutsche Bahn asked for a cleaner operating picture of employee requests. Pega is what they run.

Pega@Deutsche Bank

Pega Platform sits in the daily path at Deutsche Bank, especially for operations analysts.

Pega@Diamondback Energy

A Pega Process AI rollout at Diamondback Energy took back-office automation out of inboxes and into a named queue.

Pega@Dogo

Pega is how Dogo keeps IT service requests visible to people who have to act on it.

Pega@easyJet

Pega is how easyJet keeps IT service requests visible to people who have to act on it.

Pega@Essential Utilities

Essential Utilities asked for a cleaner operating picture of employee requests. Pega is what they run.

Pega@Fastly

Information Technology teams at Fastly treat Pega as the working layer for shared services.

Pega@Fluor

Shared Pega Platform workspaces help Fluor keep IT service management honest across teams.

Pega@Fonterra

Fonterra uses Pega Customer Decision Hub to take incidents and requests through a single workflow instead of email chains.

Pega@Gladly

Gladly asked for a cleaner operating picture of employee requests. Pega is what they run.

Pega@Goldman Sachs

Goldman Sachs uses Pega Customer Decision Hub to take incidents and requests through a single workflow instead of email chains.

Pega@HCA Healthcare

Pega Customer Decision Hub became the place HCA Healthcare uses to hand stable, rules-based tasks to software robots so people handle exceptions.

Pega@Hikma

Hikma folded Pega Smart Claims into back-office automation so operations analysts share one view of repetitive desktop work.

Pega@JFE Holdings

Materials teams at JFE Holdings treat Pega as the working layer for shared services.

Pega@Kyocera

Shared Pega Smart Claims workspaces help Kyocera keep IT service management honest across teams.

Pega@Lacework

Lacework uses Pega Customer Decision Hub to take incidents and requests through a single workflow instead of email chains.

Pega@Lactalis

Lactalis runs shared services on Pega so ownership is obvious when work stalls.

Pega@Lemtrans

In the United States, Lemtrans relies on Pega for shared services.

Pega@Lowe's Companies

Lowe's Companies runs shared services on Pega so ownership is obvious when work stalls.

Pega@Mass General Brigham

Teams at Mass General Brigham moved employee requests onto Pega after local tools started to collide.

Pega@Mayo Clinic

Mayo Clinic asked for a cleaner operating picture of employee requests. Pega is what they run.

Pega@Midjourney

In the United States, Midjourney relies on Pega for shared services.

Pega@Mitsubishi Electric

Pega Platform sits in the daily path at Mitsubishi Electric, especially for operations analysts.

Pega@Morgan Stanley

Pega Customer Service sits in the daily path at Morgan Stanley, especially for operations analysts.

Pega@Nasdaq

Nasdaq uses Pega Customer Decision Hub to take incidents and requests through a single workflow instead of email chains.

Pega@National Instruments

Shared Pega Process AI workspaces help National Instruments keep IT service management honest across teams.

Pega@Navan

In the United States, Navan relies on Pega for shared services.

Pega@NCC

Pega Customer Decision Hub became the place NCC uses to hand stable, rules-based tasks to software robots so people handle exceptions.

Pega@Nike

Nike standardized IT service requests on Pega instead of keeping parallel copies.

Pega@O'Reilly Automotive

Shared Pega Smart Claims workspaces help O'Reilly Automotive keep IT service management honest across teams.

Pega@Olam

Olam runs shared services on Pega so ownership is obvious when work stalls.

Pega@Omron

Pega is how Omron keeps IT service requests visible to people who have to act on it.

Pega@Orca Security

In Israel, Orca Security relies on Pega for shared services.

Pega@Packaging Corporation of America

Shared Pega Customer Decision Hub workspaces help Packaging Corporation of America keep IT service management honest across teams.

Pega@People

Teams at People moved employee requests onto Pega after local tools started to collide.

Pega@Pernod Ricard

Pernod Ricard uses Pega Smart Claims to take incidents and requests through a single workflow instead of email chains.

Pega@Philip Morris International

When IT service requests outgrew homegrown tracking, Philip Morris International brought in Pega.

Pega@Playtika

When IT service requests outgrew homegrown tracking, Playtika brought in Pega.

Pega@Renault

Shared Pega Smart Claims workspaces help Renault keep IT service management honest across teams.

Pega@Renesas

Renesas asked for a cleaner operating picture of employee requests. Pega is what they run.

Pega@Restoration Hardware

A Pega Customer Service rollout at Restoration Hardware took back-office automation out of inboxes and into a named queue.

Pega@Rio Tinto Group

Rio Tinto Group asked for a cleaner operating picture of employee requests. Pega is what they run.

Pega@SAIC

SAIC folded Pega Smart Claims into back-office automation so operations analysts share one view of repetitive desktop work.

Pega@SAIC Motor

When IT service requests outgrew homegrown tracking, SAIC Motor brought in Pega.

Pega@Salesforce

Shared Pega Smart Claims workspaces help Salesforce keep IT service management honest across teams.

Pega@Sony Music

Sony Music uses Pega Customer Service to take incidents and requests through a single workflow instead of email chains.

Pega@Standard Chartered

In the United Kingdom, Standard Chartered relies on Pega for shared services.

Pega@Starbucks

When IT service requests outgrew homegrown tracking, Starbucks brought in Pega.

Pega@Stryker

Pega Platform sits in the daily path at Stryker, especially for operations analysts.

Pega@Subsea 7

Energy teams at Subsea 7 treat Pega as the working layer for shared services.

Pega@Tesco

Operations analysts at Tesco review repetitive desktop work in Pega Customer Decision Hub rather than in personal files.

Pega@TTreasure Data

In Japan, Treasure Data relies on Pega for shared services.

Pega@Tripadvisor

Tripadvisor folded Pega Customer Service into back-office automation so operations analysts share one view of repetitive desktop work.

Pega@Truist

Pega is how Truist keeps IT service requests visible to people who have to act on it.

Pega@Uber

A Pega Process AI rollout at Uber took back-office automation out of inboxes and into a named queue.

Pega@Ubisoft

Pega Platform sits in the daily path at Ubisoft, especially for operations analysts.

Pega@Vale

Vale uses Pega Process AI to take incidents and requests through a single workflow instead of email chains.

Pega@Vattenfall

When IT service requests outgrew homegrown tracking, Vattenfall brought in Pega.

Pega@Vitally

Information Technology teams at Vitally treat Pega as the working layer for shared services.

Pega@Vizio

Vizio folded Pega Customer Service into back-office automation so operations analysts share one view of repetitive desktop work.

Pega@voestalpine

voestalpine asked for a cleaner operating picture of employee requests. Pega is what they run.

Pega@WEC Energy

When IT service requests outgrew homegrown tracking, WEC Energy brought in Pega.

Pega@Wix

A Pega Customer Decision Hub rollout at Wix took back-office automation out of inboxes and into a named queue.

Pega@Wiz

A Pega Customer Decision Hub rollout at Wiz took back-office automation out of inboxes and into a named queue.

Pega@Woodside Energy

Shared Pega Customer Service workspaces help Woodside Energy keep IT service management honest across teams.

Pega@WPP

Pega Customer Service sits in the daily path at WPP, especially for operations analysts.

Pega@WSP

Pega Process AI became the place WSP uses to hand stable, rules-based tasks to software robots so people handle exceptions.

Pega@Yazaki

Yazaki asked for a cleaner operating picture of employee requests. Pega is what they run.

Pega@Yum Brands

Pega Customer Service sits in the daily path at Yum Brands, especially for operations analysts.