Solution

OpenAI
OpenAI develops foundation models and ChatGPT Enterprise, used by companies to build assistants, analyze documents, and speed knowledge work. Organizations use OpenAI to run ChatGPT Enterprise, GPT-4o, OpenAI API, and related products, as part of a broader software estate.
All OpenAI customer value stories (148)
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AB InBev
Teams at AB InBev moved software delivery onto OpenAI after local tools started to collide.
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AdventHealth
A GPT-4o rollout at AdventHealth took engineering out of inboxes and into a named queue.
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AGCO
In the United States, AGCO relies on OpenAI for research and writing.
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Air Canada
Air Canada runs research and writing on OpenAI so ownership is obvious when work stalls.
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Alaska Air Group
Alaska Air Group folded GPT-4o into engineering so developers share one view of software delivery.
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Alation
When spoken interfaces outgrew homegrown tracking, Alation brought in OpenAI.
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Alcoa
Ops and platform teams at Alcoa review task agents in ChatGPT Enterprise rather than in personal files.
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Aldi
Shared ChatGPT Enterprise workspaces help Aldi keep research and writing honest across teams.
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Ameren
OpenAI is how Ameren keeps task agents visible to people who have to act on it.
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American Express Global Business Travel
American Express Global Business Travel uses Assistants API to use an assistant inside the editor for boilerplate, tests, and reviews.
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Apple
A OpenAI API rollout at Apple took customer and product conversations out of inboxes and into a named queue.
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Arup
Arup runs research and writing on OpenAI so ownership is obvious when work stalls.
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Associated British Foods
Associated British Foods uses Custom GPTs to draft, summarize, and question internal material without starting from a blank page.
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AutoZone
OpenAI is how AutoZone keeps internal knowledge work visible to people who have to act on it.
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Balfour Beatty
Balfour Beatty runs engineering on OpenAI so ownership is obvious when work stalls.
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BAM
Custom GPTs became the place BAM uses to draft, summarize, and question internal material without starting from a blank page.
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Barclays
Barclays standardized software delivery on OpenAI instead of keeping parallel copies.
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Barracuda
Barracuda asked for a cleaner operating picture of task agents. OpenAI is what they run.
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Baxter International
OpenAI is how Baxter International keeps internal knowledge work visible to people who have to act on it.
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Baylor Scott and White
Health Care teams at Baylor Scott and White treat OpenAI as the working layer for operations automation.
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BCD Travel
BCD Travel runs research and writing on OpenAI so ownership is obvious when work stalls.
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Beca
Ops and platform teams at Beca review task agents in ChatGPT Enterprise rather than in personal files.
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Bertelsmann
Bertelsmann standardized spoken interfaces on OpenAI instead of keeping parallel copies.
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BigCommerce
OpenAI is how BigCommerce keeps spoken interfaces visible to people who have to act on it.
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BMW
BMW standardized spoken interfaces on OpenAI instead of keeping parallel copies.
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Broadcom
In the United States, Broadcom relies on OpenAI for operations automation.
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C3
A ChatGPT Enterprise rollout at C3 took engineering out of inboxes and into a named queue.
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CarMax
CarMax asked for a cleaner operating picture of task agents. OpenAI is what they run.
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Caterpillar
Shared OpenAI API workspaces help Caterpillar keep engineering honest across teams.
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Cedar Fair
A ChatGPT Enterprise rollout at Cedar Fair took engineering out of inboxes and into a named queue.
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CenterPoint Energy
Assistants API became the place CenterPoint Energy uses to use an assistant inside the editor for boilerplate, tests, and reviews.
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Cerebriu
Teams at Cerebriu moved internal knowledge work onto OpenAI after local tools started to collide.
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Checkmarx
A OpenAI API rollout at Checkmarx took operations automation out of inboxes and into a named queue.
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Chime
OpenAI API became the place Chime uses to let governed agents take routine steps that used to wait on a person.
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CircleCI
Information Technology teams at CircleCI treat OpenAI as the working layer for research and writing.
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Civil Nuclear Constabulary
When spoken interfaces outgrew homegrown tracking, Civil Nuclear Constabulary brought in OpenAI.
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Clari
When software delivery outgrew homegrown tracking, Clari brought in OpenAI.
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Clearbit
Teams at Clearbit moved task agents onto OpenAI after local tools started to collide.
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Cloudflare
A OpenAI API rollout at Cloudflare took engineering out of inboxes and into a named queue.
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Coca-Cola
Developers at Coca-Cola review software delivery in Custom GPTs rather than in personal files.
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Cognizant
Teams at Cognizant moved task agents onto OpenAI after local tools started to collide.
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CommonSpirit Health
OpenAI API sits in the daily path at CommonSpirit Health, especially for product and contact center teams.
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Consolidated Edison
Consolidated Edison asked for a cleaner operating picture of task agents. OpenAI is what they run.
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ConvaTec
ChatGPT Enterprise became the place ConvaTec uses to use an assistant inside the editor for boilerplate, tests, and reviews.
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Delinea
When internal knowledge work outgrew homegrown tracking, Delinea brought in OpenAI.
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Deutsche Boerse
Shared ChatGPT Enterprise workspaces help Deutsche Boerse keep customer and product conversations honest across teams.
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Discord
Knowledge workers at Discord review internal knowledge work in OpenAI API rather than in personal files.
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Eisai
Eisai standardized software delivery on OpenAI instead of keeping parallel copies.
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Enel
Enel runs research and writing on OpenAI so ownership is obvious when work stalls.
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Extended Stay America
Teams at Extended Stay America moved software delivery onto OpenAI after local tools started to collide.
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Fast Retailing
Ops and platform teams at Fast Retailing review task agents in Assistants API rather than in personal files.
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Franklin Templeton
Teams at Franklin Templeton moved task agents onto OpenAI after local tools started to collide.
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General Electric
When spoken interfaces outgrew homegrown tracking, General Electric brought in OpenAI.
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Glencore
OpenAI is how Glencore keeps internal knowledge work visible to people who have to act on it.
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GoDoWorks
GoDoWorks folded GPT-4o into customer and product conversations so product and contact center teams share one view of spoken interfaces.
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Great Expectations
Teams at Great Expectations moved task agents onto OpenAI after local tools started to collide.
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Great Wall Motor
In China, Great Wall Motor relies on OpenAI for operations automation.
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Hanwha
Teams at Hanwha moved task agents onto OpenAI after local tools started to collide.
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Heathrow Airport
Heathrow Airport asked for a cleaner operating picture of software delivery. OpenAI is what they run.
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Hellmann Worldwide Logistics
Knowledge workers at Hellmann Worldwide Logistics review internal knowledge work in OpenAI API rather than in personal files.
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HNTB
Knowledge workers at HNTB review internal knowledge work in Custom GPTs rather than in personal files.
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Hyundai Motor
Consumer Discretionary teams at Hyundai Motor treat OpenAI as the working layer for customer and product conversations.
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Iberdrola
Iberdrola folded GPT-4o into customer and product conversations so product and contact center teams share one view of spoken interfaces.
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Imperial Brands
OpenAI is how Imperial Brands keeps internal knowledge work visible to people who have to act on it.
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ING
Shared Assistants API workspaces help ING keep operations automation honest across teams.
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Intelsat
Teams at Intelsat moved software delivery onto OpenAI after local tools started to collide.
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InVision
InVision folded ChatGPT Enterprise into operations automation so ops and platform teams share one view of task agents.
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IQVIA
IQVIA runs research and writing on OpenAI so ownership is obvious when work stalls.
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Irish Cattle Breeding Federation
In the United States, Irish Cattle Breeding Federation relies on OpenAI for research and writing.
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ITC
A OpenAI API rollout at ITC took engineering out of inboxes and into a named queue.
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JM Smucker
JM Smucker uses Assistants API to add natural voice to products and agents without standing up a studio pipeline.
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Kellanova
Kellanova asked for a cleaner operating picture of software delivery. OpenAI is what they run.
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Krafton
Krafton asked for a cleaner operating picture of internal knowledge work. OpenAI is what they run.
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Kraken
Kraken runs operations automation on OpenAI so ownership is obvious when work stalls.
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Krones AG
When task agents outgrew homegrown tracking, Krones AG brought in OpenAI.
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L'Oreal
Custom GPTs became the place L'Oreal uses to let governed agents take routine steps that used to wait on a person.
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Lactalis
Consumer Staples teams at Lactalis treat OpenAI as the working layer for operations automation.
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Laing O'Rourke
OpenAI API sits in the daily path at Laing O'Rourke, especially for developers.
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LaLiga
In Spain, LaLiga relies on OpenAI for customer and product conversations.
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Liberty Mutual
Ops and platform teams at Liberty Mutual review task agents in Assistants API rather than in personal files.
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Liebherr
OpenAI is how Liebherr keeps internal knowledge work visible to people who have to act on it.
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Litoplas
OpenAI is how Litoplas keeps internal knowledge work visible to people who have to act on it.
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Mahindra
Consumer Discretionary teams at Mahindra treat OpenAI as the working layer for research and writing.
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Marriott International
Custom GPTs became the place Marriott International uses to draft, summarize, and question internal material without starting from a blank page.
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McGraw Hill
McGraw Hill uses Custom GPTs to let governed agents take routine steps that used to wait on a person.
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MetLife
MetLife asked for a cleaner operating picture of spoken interfaces. OpenAI is what they run.
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Mitsubishi Heavy Industries
Mitsubishi Heavy Industries folded Custom GPTs into operations automation so ops and platform teams share one view of task agents.
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Mobileye
Custom GPTs sits in the daily path at Mobileye, especially for knowledge workers.
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Morgan Stanley
Morgan Stanley standardized internal knowledge work on OpenAI instead of keeping parallel copies.
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News
A OpenAI API rollout at News took engineering out of inboxes and into a named queue.
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Nippon Steel
A GPT-4o rollout at Nippon Steel took research and writing out of inboxes and into a named queue.
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Notion
Notion standardized spoken interfaces on OpenAI instead of keeping parallel copies.
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Novo Nordisk
Novo Nordisk asked for a cleaner operating picture of internal knowledge work. OpenAI is what they run.
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Omron
OpenAI API became the place Omron uses to add natural voice to products and agents without standing up a studio pipeline.
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OPPO
ChatGPT Enterprise sits in the daily path at OPPO, especially for ops and platform teams.
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Oracle
Knowledge workers at Oracle review internal knowledge work in OpenAI API rather than in personal files.
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PACCAR
PACCAR standardized software delivery on OpenAI instead of keeping parallel copies.
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Pembina Pipeline
Teams at Pembina Pipeline moved spoken interfaces onto OpenAI after local tools started to collide.
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Philip Morris International
OpenAI API sits in the daily path at Philip Morris International, especially for product and contact center teams.
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Pirelli
Pirelli asked for a cleaner operating picture of task agents. OpenAI is what they run.
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Plaid
In the United States, Plaid relies on OpenAI for engineering.
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Public Storage
Public Storage uses ChatGPT Enterprise to let governed agents take routine steps that used to wait on a person.
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PubMatic
Knowledge workers at PubMatic review internal knowledge work in ChatGPT Enterprise rather than in personal files.
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PVH
GPT-4o became the place PVH uses to draft, summarize, and question internal material without starting from a blank page.
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Quora
Information Technology teams at Quora treat OpenAI as the working layer for engineering.
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Rakuten
Rakuten runs operations automation on OpenAI so ownership is obvious when work stalls.
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Rancher
Information Technology teams at Rancher treat OpenAI as the working layer for research and writing.
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Rio Tinto Group
Rio Tinto Group standardized software delivery on OpenAI instead of keeping parallel copies.
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Ripple
In the United States, Ripple relies on OpenAI for engineering.
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Roper Technologies
OpenAI is how Roper Technologies keeps software delivery visible to people who have to act on it.
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SafeLink
Ops and platform teams at SafeLink review task agents in Assistants API rather than in personal files.
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Samsung SDI
OpenAI is how Samsung SDI keeps task agents visible to people who have to act on it.
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SendGrid
When task agents outgrew homegrown tracking, SendGrid brought in OpenAI.
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Sinch
A OpenAI API rollout at Sinch took operations automation out of inboxes and into a named queue.
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SkyWater
Teams at SkyWater moved software delivery onto OpenAI after local tools started to collide.
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Societe Generale
Assistants API became the place Societe Generale uses to use an assistant inside the editor for boilerplate, tests, and reviews.
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Sonatype
Sonatype folded Assistants API into engineering so developers share one view of software delivery.
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Sophos
OpenAI is how Sophos keeps task agents visible to people who have to act on it.
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Spacelift
Assistants API became the place Spacelift uses to draft, summarize, and question internal material without starting from a blank page.
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Suez
A GPT-4o rollout at Suez took operations automation out of inboxes and into a named queue.
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Sun Pharma
A ChatGPT Enterprise rollout at Sun Pharma took engineering out of inboxes and into a named queue.
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Suncor Energy
Suncor Energy folded GPT-4o into engineering so developers share one view of software delivery.
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Super Micro
Teams at Super Micro moved task agents onto OpenAI after local tools started to collide.
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SUSE
When software delivery outgrew homegrown tracking, SUSE brought in OpenAI.
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Sutter Health
Sutter Health uses ChatGPT Enterprise to use an assistant inside the editor for boilerplate, tests, and reviews.
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Tableau
Tableau runs research and writing on OpenAI so ownership is obvious when work stalls.
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Telegram
In the United Arab Emirates, Telegram relies on OpenAI for customer and product conversations.
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Teradyne
In the United States, Teradyne relies on OpenAI for operations automation.
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Texas Health Resources
OpenAI is how Texas Health Resources keeps software delivery visible to people who have to act on it.
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Toray Industries
ChatGPT Enterprise became the place Toray Industries uses to add natural voice to products and agents without standing up a studio pipeline.
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Totango
Totango folded ChatGPT Enterprise into engineering so developers share one view of software delivery.
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Trinity Health
Trinity Health folded Custom GPTs into operations automation so ops and platform teams share one view of task agents.
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UBS Group
Teams at UBS Group moved software delivery onto OpenAI after local tools started to collide.
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UniCredit
A Custom GPTs rollout at UniCredit took engineering out of inboxes and into a named queue.
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Unilever PLC
Unilever PLC asked for a cleaner operating picture of software delivery. OpenAI is what they run.
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Unior Group
ChatGPT Enterprise became the place Unior Group uses to use an assistant inside the editor for boilerplate, tests, and reviews.
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Uniqlo
Consumer Discretionary teams at Uniqlo treat OpenAI as the working layer for engineering.
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US Bancorp
US Bancorp uses ChatGPT Enterprise to draft, summarize, and question internal material without starting from a blank page.
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Verizon
Verizon runs research and writing on OpenAI so ownership is obvious when work stalls.
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Volvo Group
Volvo Group standardized spoken interfaces on OpenAI instead of keeping parallel copies.
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Waymo
Shared ChatGPT Enterprise workspaces help Waymo keep operations automation honest across teams.
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Welltower
OpenAI is how Welltower keeps software delivery visible to people who have to act on it.
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Werner Enterprises
A Custom GPTs rollout at Werner Enterprises took operations automation out of inboxes and into a named queue.
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Westlake
Knowledge workers at Westlake review internal knowledge work in OpenAI API rather than in personal files.
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Wood
Energy teams at Wood treat OpenAI as the working layer for research and writing.
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Woodside Energy
Woodside Energy folded GPT-4o into engineering so developers share one view of software delivery.
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Wrike
When spoken interfaces outgrew homegrown tracking, Wrike brought in OpenAI.
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Yaskawa
Industrials teams at Yaskawa treat OpenAI as the working layer for research and writing.