Utilities

BMC@AES

AES folded Helix Operations Management into back-office automation so operations analysts share one view of repetitive desktop work.

Confluent@AES

AES runs applied machine learning on Confluent so ownership is obvious when work stalls.

Anthropic@AES

Reduced audit report generation time by 96%, increased audit accuracy by 10-20%, and cut audit costs by 99%.

Oracle@AES

When financial close outgrew homegrown tracking, AES brought in Oracle.

Infor@AES

A Infor OS rollout at AES took order to cash out of inboxes and into a named queue.

SAP@AGL Energy

AGL Energy uses SAP S/4HANA to close the books from one set of operational records.

Dynatrace@AGL Energy

AGL Energy asked for a cleaner operating picture of application health. Dynatrace is what they run.

Adobe@Ameren

When content production outgrew homegrown tracking, Ameren brought in Adobe.

Hexagon@Ameren

Hexagon PPM became the place Ameren uses to author and review designs in a shared environment instead of file sprawl.

Microsoft@Ameren

When cross-team delivery outgrew homegrown tracking, Ameren brought in Microsoft.

OpenAI@Ameren

OpenAI is how Ameren keeps task agents visible to people who have to act on it.

CrowdStrike@Ameren

When private application access outgrew homegrown tracking, Ameren brought in CrowdStrike.

Google Cloud@Ameren

A Looker rollout at Ameren took applied AI delivery out of inboxes and into a named queue.

Dynatrace@Ameren

On-call engineers at Ameren review log investigation in Davis AI rather than in personal files.

Okta@Ameren

When private application access outgrew homegrown tracking, Ameren brought in Okta.

Synopsys@American Electric Power

Engineering and quality at American Electric Power review product lifecycle data in Ansys integration rather than in personal files.

Nutanix@American Electric Power

Utilities teams at American Electric Power treat Nutanix as the working layer for data platform operations.

Appian@American Electric Power

Utilities teams at American Electric Power treat Appian as the working layer for shared services.

Zendesk@American Electric Power

Utilities teams at American Electric Power treat Zendesk as the working layer for omnichannel service.

Hugging Face@American Electric Power

In the United States, American Electric Power relies on Hugging Face for customer and product conversations.

Anthropic@American Electric Power

Utilities teams at American Electric Power treat Anthropic as the working layer for engineering.

F5@American Electric Power

Network and app owners at American Electric Power review application traffic in NGINX rather than in personal files.

Hexagon@American Electric Power

A Luciad rollout at American Electric Power took plant and field operations out of inboxes and into a named queue.

Oracle@American Electric Power

In the United States, American Electric Power relies on Oracle for source to pay.

Qualtrics@American Electric Power

Qualtrics Discover became the place American Electric Power uses to collect and act on feedback instead of parking it in a slide.

Siemens Digital Industries Software@American Electric Power

Teamcenter became the place American Electric Power uses to manage revisions and bills of material with a clear approval trail.

Snowflake@American Electric Power

Snowflake Data Cloud sits in the daily path at American Electric Power, especially for analysts and finance partners.

IBM@American Water Works

American Water Works uses IBM Instana to host production systems on a shared, governed cloud foundation.

Wiz@American Water Works

In the United States, American Water Works relies on Wiz for remote access.

Siemens Digital Industries Software@American Water Works

American Water Works folded NX into plant and field operations so operations engineers share one view of operations visibility.

Oracle@American Water Works

American Water Works runs source to pay on Oracle so ownership is obvious when work stalls.

AVEVA@CenterPoint Energy

CenterPoint Energy runs engineering design on AVEVA so ownership is obvious when work stalls.

OpenAI@CenterPoint Energy

Assistants API became the place CenterPoint Energy uses to use an assistant inside the editor for boilerplate, tests, and reviews.

MongoDB@CenterPoint Energy

Teams at CenterPoint Energy moved secure data sharing onto MongoDB after local tools started to collide.

Zoom@CenterPoint Energy

A Zoom Meetings rollout at CenterPoint Energy took documentation out of inboxes and into a named queue.

Hugging Face@CenterPoint Energy

CenterPoint Energy runs operations automation on Hugging Face so ownership is obvious when work stalls.

PagerDuty@CenterPoint Energy

When application health outgrew homegrown tracking, CenterPoint Energy brought in PagerDuty.

Confluent@CenterPoint Energy

CenterPoint Energy runs partner data exchange on Confluent so ownership is obvious when work stalls.

Qualtrics@CenterPoint Energy

CX and people teams at CenterPoint Energy review experience feedback in CustomerXM rather than in personal files.

F5@Centrica

A NGINX rollout at Centrica took application delivery out of inboxes and into a named queue.

Snowflake@Centrica

Centrica uses Cortex AI to query shared, documented data instead of competing desktop extracts.

Teradata@Centrica

Centrica standardized governed analytics on Teradata instead of keeping parallel copies.

Dropbox@Centrica

Teams at Centrica moved institutional knowledge onto Dropbox after local tools started to collide.

Zendesk@Centrica

Shared Zendesk AI workspaces help Centrica keep customer support honest across teams.

Palantir@Centrica

Centrica runs partner data exchange on Palantir so ownership is obvious when work stalls.

Canva@Centrica

Centrica asked for a cleaner operating picture of digital journeys. Canva is what they run.

Databricks@Chubu Electric Power

Shared Delta Lake workspaces help Chubu Electric Power keep real-time operations honest across teams.

Qualtrics@Chubu Electric Power

CX and people teams at Chubu Electric Power review experience feedback in Strategy and Research rather than in personal files.

Fortinet@Chubu Electric Power

Chubu Electric Power standardized inbound threat mail on Fortinet instead of keeping parallel copies.

Genesys@Chubu Electric Power

In Japan, Chubu Electric Power relies on Genesys for omnichannel service.

AWS@Chubu Electric Power

Migration squads at Chubu Electric Power review workload migration in Amazon S3 rather than in personal files.

Infor@Chubu Electric Power

Infor is how Chubu Electric Power keeps financial close visible to people who have to act on it.

Freshworks@Chubu Electric Power

Shared Freshdesk workspaces help Chubu Electric Power keep customer support honest across teams.

ServiceNow@CLP Holdings

Utilities teams at CLP Holdings treat ServiceNow as the working layer for shared services.

Fortinet@CLP Holdings

A FortiManager rollout at CLP Holdings took email security out of inboxes and into a named queue.

Confluent@CLP Holdings

CLP Holdings folded Flink on Confluent into enterprise reporting so analysts and finance partners share one view of governed analytics.

Siemens Digital Industries Software@CLP Holdings

When simulation outgrew homegrown tracking, CLP Holdings brought in Siemens Digital Industries Software.

Genesys@CLP Holdings

Genesys is how CLP Holdings keeps support tickets visible to people who have to act on it.

Cadence@CLP Holdings

Utilities teams at CLP Holdings treat Cadence as the working layer for plant and field operations.

UiPath@CLP Holdings

CLP Holdings folded Test Suite into back-office automation so operations analysts share one view of repetitive desktop work.

Coupa@CLP Holdings

Order desk and finance at CLP Holdings review order management in Coupa Total Spend Management rather than in personal files.

Netskope@CLP Holdings

In Hong Kong, CLP Holdings relies on Netskope for remote access.

Coupa@CMS Energy

Teams at CMS Energy moved procurement and payables onto Coupa after local tools started to collide.

Freshworks@CMS Energy

Teams at CMS Energy moved contact center routing onto Freshworks after local tools started to collide.

Proofpoint@CMS Energy

Teams at CMS Energy moved access control onto Proofpoint after local tools started to collide.

monday.com@CMS Energy

monday CRM became the place CMS Energy uses to track work in a shared system rather than status decks that go stale.

Confluent@CMS Energy

Flink on Confluent sits in the daily path at CMS Energy, especially for data scientists and ML engineers.

DocuSign@CMS Energy

DocuSign eSignature became the place CMS Energy uses to keep procedures next to the work so people do not hunt through inboxes.

Genesys@CMS Energy

Shared Genesys Cloud CX workspaces help CMS Energy keep customer support honest across teams.

Snowflake@CMS Energy

When secure data sharing outgrew homegrown tracking, CMS Energy brought in Snowflake.

Akamai@Consolidated Edison

When edge delivery outgrew homegrown tracking, Consolidated Edison brought in Akamai.

Datadog@Consolidated Edison

In the United States, Consolidated Edison relies on Datadog for incident response.

Zendesk@Consolidated Edison

Shared Zendesk AI workspaces help Consolidated Edison keep customer support honest across teams.

Microsoft Azure@Consolidated Edison

When backup and failover outgrew homegrown tracking, Consolidated Edison brought in Microsoft Azure.

DocuSign@Consolidated Edison

When distributed meetings outgrew homegrown tracking, Consolidated Edison brought in DocuSign.

Tenable@Consolidated Edison

When private application access outgrew homegrown tracking, Consolidated Edison brought in Tenable.

OpenAI@Consolidated Edison

Consolidated Edison asked for a cleaner operating picture of task agents. OpenAI is what they run.

Cisco@Consolidated Edison

Consolidated Edison runs network operations on Cisco so ownership is obvious when work stalls.

Infor@Consolidated Edison

Teams at Consolidated Edison moved procurement and payables onto Infor after local tools started to collide.

Snyk@Consolidated Edison

Consolidated Edison uses Snyk AppRisk to build, test, and ship from one pipeline instead of a pile of scripts.

Dataiku@Constellation Energy

LLM Mesh sits in the daily path at Constellation Energy, especially for analysts and finance partners.

Adobe@Constellation Energy

In the United States, Constellation Energy relies on Adobe for experience delivery.

Zendesk@Constellation Energy

Constellation Energy folded Zendesk AI into product communications so product and growth teams share one view of customer messaging.

Okta@Dominion Energy

Dominion Energy standardized inbound threat mail on Okta instead of keeping parallel copies.

Palantir@Dominion Energy

Palantir is how Dominion Energy keeps feature pipelines visible to people who have to act on it.

Elastic@Dominion Energy

Kibana sits in the daily path at Dominion Energy, especially for on-call engineers.

AVEVA@Dominion Energy

Design engineers at Dominion Energy review product design in E3D rather than in personal files.

Hexagon@Dominion Energy

Hexagon is how Dominion Energy keeps simulation visible to people who have to act on it.

Dassault Systemes@DTE Energy

DTE Energy folded 3DEXPERIENCE into plant and field operations so operations engineers share one view of operations visibility.

Netskope@DTE Energy

IAM and helpdesk at DTE Energy review access control in Netskope SSE rather than in personal files.

Cadence@Duke Energy

Sigrity became the place Duke Energy uses to test options digitally before committing shop-floor time.

Snowflake@Duke Energy

Unistore became the place Duke Energy uses to train and ship models on the same lakehouse the business already trusts.

Canva@Duke Energy

A Canva rollout at Duke Energy took research and listening out of inboxes and into a named queue.

ServiceNow@Duke Energy

Duke Energy uses IT Operations Management to take incidents and requests through a single workflow instead of email chains.

Nutanix@Duke Energy

When backup and failover outgrew homegrown tracking, Duke Energy brought in Nutanix.

Adobe@EDF

EDF asked for a cleaner operating picture of digital journeys. Adobe is what they run.