Solution
Qualtrics
Qualtrics is an experience management platform for surveys, feedback, and journey insights across customers and employees. Organizations use Qualtrics to run Qualtrics XM, CustomerXM, EmployeeXM, and related products, as part of a broader software estate.
Value Graph
Qualtrics is used by AFRY, Afterpay, Airwallex, Alaska Air Group, Alibaba Group, American Electric Power, Amgen, ANA Holdings, Arcadis, AVEVA Group. Value: Productivity, Risk and compliance, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.
All Qualtrics customer value stories (93)
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AFRY
Industrials teams at AFRY treat Qualtrics as the working layer for experience delivery.
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Afterpay
Qualtrics is how Afterpay keeps content production visible to people who have to act on it.
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Airwallex
CX and people teams at Airwallex review experience feedback in Qualtrics Discover rather than in personal files.
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Alaska Air Group
Strategy and Research became the place Alaska Air Group uses to collect and act on feedback instead of parking it in a slide.
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Alibaba Group
CX and people teams at Alibaba Group review experience feedback in Strategy and Research rather than in personal files.
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American Electric Power
Qualtrics Discover became the place American Electric Power uses to collect and act on feedback instead of parking it in a slide.
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Amgen
CX and people teams at Amgen review experience feedback in Qualtrics Discover rather than in personal files.
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ANA Holdings
Qualtrics XM sits in the daily path at ANA Holdings, especially for CX and people teams.
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Arcadis
Arcadis standardized content production on Qualtrics instead of keeping parallel copies.
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AVEVA Group
AVEVA Group folded Qualtrics Discover into research and listening so CX and people teams share one view of experience feedback.
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Black and Veatch
Black and Veatch uses Qualtrics XM to produce on-brand assets without waiting on a single studio bottleneck.
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Booking Holdings
A Qualtrics Discover rollout at Booking Holdings took research and listening out of inboxes and into a named queue.
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Cardinal Health
Cardinal Health asked for a cleaner operating picture of digital journeys. Qualtrics is what they run.
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CenterPoint Energy
CX and people teams at CenterPoint Energy review experience feedback in CustomerXM rather than in personal files.
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CGI
A Qualtrics Discover rollout at CGI took research and listening out of inboxes and into a named queue.
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Choice Hotels
CX and people teams at Choice Hotels review experience feedback in EmployeeXM rather than in personal files.
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Chubu Electric Power
CX and people teams at Chubu Electric Power review experience feedback in Strategy and Research rather than in personal files.
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Commercial Metals
Commercial Metals uses Strategy and Research to produce on-brand assets without waiting on a single studio bottleneck.
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CSL
CSL asked for a cleaner operating picture of digital journeys. Qualtrics is what they run.
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CWT
Industrials teams at CWT treat Qualtrics as the working layer for experience delivery.
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Databricks
Qualtrics XM sits in the daily path at Databricks, especially for CX and people teams.
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Deutsche Bahn
Deutsche Bahn folded Strategy and Research into research and listening so CX and people teams share one view of experience feedback.
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Dialpad
Dialpad runs experience delivery on Qualtrics so ownership is obvious when work stalls.
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EchoStar
Qualtrics XM sits in the daily path at EchoStar, especially for CX and people teams.