Industry
Communication Services
All Communication Services customer value stories (479)
Google Cloud@
Netmarble
Google Cloud sits in the daily path at Netmarble, especially for data engineers.
OpenText@
Netmarble
Netmarble asked for a cleaner operating picture of contract routing. OpenText is what they run.
Zscaler@
Netmarble
Zscaler is how Netmarble keeps access control visible to people who have to act on it.
Adobe@
Netmarble
Adobe Analytics became the place Netmarble uses to collect and act on feedback instead of parking it in a slide.
Databricks@
New York Times
New York Times runs enterprise reporting on Databricks so ownership is obvious when work stalls.
ServiceNow@
New York Times
New York Times uses Customer Service Management to take incidents and requests through a single workflow instead of email chains.
Check Point@
New York Times
New York Times folded Infinity into security operations so SOC analysts share one view of endpoint detection.
Infor@
New York Times
New York Times uses Coleman AI to close the books from one set of operational records.
Microsoft Azure@
New York Times
In the United States, New York Times relies on Microsoft Azure for reliability engineering.
Asana@
News
In the United States, News relies on Asana for program management.
BMC@
News
When IT service requests outgrew homegrown tracking, News brought in BMC.
Databricks@
News
News runs applied machine learning on Databricks so ownership is obvious when work stalls.
OpenAI@
News
A OpenAI API rollout at News took engineering out of inboxes and into a named queue.
Oracle@
News
Oracle Database became the place News uses to take orders through fulfillment and billing without rekeying between tools.
Atlassian@
Nexon
Nexon uses Jira to run reliable video and chat for people who are rarely in the same room.
GitLab@
Nexon
Communication Services teams at Nexon treat GitLab as the working layer for environment provisioning.
Microsoft Azure@
Nexon
Nexon folded Microsoft Fabric into platform operations so infrastructure and application teams share one view of cloud landing zones.
Cloudflare@
Nexon
Nexon standardized edge delivery on Cloudflare instead of keeping parallel copies.
DocuSign@
Nexon
A DocuSign eSignature rollout at Nexon took documentation out of inboxes and into a named queue.
Cartesia@
Nexon
In South Korea, Nexon relies on Cartesia for customer and product conversations.
Databricks@
Niantic
When governed analytics outgrew homegrown tracking, Niantic brought in Databricks.
Elastic@
Niantic
Kibana sits in the daily path at Niantic, especially for SREs and developers.
New Relic@
Niantic
Niantic standardized application health on New Relic instead of keeping parallel copies.
IBM@
Niantic
In the United States, Niantic relies on IBM for reliability engineering.