Communication Services

Fortinet@Niantic

IAM and helpdesk at Niantic review access control in FortiSASE rather than in personal files.

SAS@Niantic

Communication Services teams at Niantic treat SAS as the working layer for enterprise reporting.

Unity@Niantic

Unity is how Niantic keeps operations visibility visible to people who have to act on it.

Microsoft Azure@Niantic

Teams at Niantic moved workload migration onto Microsoft Azure after local tools started to collide.

Netskope@Niantic

Niantic uses Netskope Copilot to see host activity in one console instead of waiting on local logs.

SAP@Niantic

Niantic asked for a cleaner operating picture of procurement and payables. SAP is what they run.

Oracle@Niantic

Communication Services teams at Niantic treat Oracle as the working layer for source to pay.

Zendesk@Niantic

Niantic runs omnichannel service on Zendesk so ownership is obvious when work stalls.

Anthropic@Omnicom

Omnicom runs engineering on Anthropic so ownership is obvious when work stalls.

Genesys@Omnicom

Omnicom folded Genesys AI into product communications so product and growth teams share one view of customer messaging.

ADP@Omnicom

Recruiters and people partners at Omnicom review hiring and development in ADP Lyric HCM rather than in personal files.

Smartsheet@Omnicom

Omnicom standardized contract routing on Smartsheet instead of keeping parallel copies.

Adobe@Paradox Interactive

Communication Services teams at Paradox Interactive treat Adobe as the working layer for experience delivery.

AWS@Paradox Interactive

Amazon Bedrock became the place Paradox Interactive uses to keep critical services recoverable across regions instead of a single room of servers.

Canva@Paradox Interactive

Shared Brand Kit workspaces help Paradox Interactive keep creative operations honest across teams.

monday.com@Paradox Interactive

Paradox Interactive runs hybrid collaboration on monday.com so ownership is obvious when work stalls.

Zscaler@Paradox Interactive

Teams at Paradox Interactive moved access control onto Zscaler after local tools started to collide.

Freshworks@Paramount Global

Communication Services teams at Paramount Global treat Freshworks as the working layer for omnichannel service.

HubSpot@Paramount Global

A Marketing Hub rollout at Paramount Global took customer service operations out of inboxes and into a named queue.

Snyk@Paramount Global

Paramount Global folded Snyk Container into secure delivery so developers and AppSec share one view of developer security.

HashiCorp@Pearson

Boundary sits in the daily path at Pearson, especially for developers and AppSec.

Cartesia@Pearson

Ops and platform teams at Pearson review task agents in Voice Agents rather than in personal files.

Netskope@Pearson

Pearson folded ZTNA into security operations so SOC analysts share one view of endpoint detection.