Story
Infor
New York TimesNew York Times Uses Coleman AI for Financial Close
New York Times, a communication services organization in the United States, uses Coleman AI from Infor to support record to report for controllers and shared services.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for financial close |
| Capability | Record to report stays visible to adjacent teams through Coleman AI |
| Capability | Controllers and shared services work from the same Coleman AI record for financial close |
Story
Communication Services work at New York Times spans more than one site, even when headquarters sits in the United States. Financial close was splitting across regional habits. Controllers and shared services asked for a shared way to run record to report without freezing local judgment.
Infor (Coleman AI) is what they standardized on. Infor delivers industry-specific cloud ERP and supply chain applications for manufacturing, healthcare, hospitality, and distribution. New York Times uses it as the system of record for financial close, with controllers and shared services as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
