Industry
Information Technology
All Information Technology customer value stories (2968)
Genesys@
Thoughtly
Shared Predictive Engagement workspaces help Thoughtly keep customer support honest across teams.
IBM@
Thoughtly
Shared IBM webMethods workspaces help Thoughtly keep data platform operations honest across teams.
Cartesia@
Thoughtly
10% increase in appointment booking rates, 35 offshore call agents removed, and live transfers completed in under a second.
Qlik@
Thoughtly
Thoughtly folded Qlik Answers into enterprise reporting so analysts and finance partners share one view of governed analytics.
Adobe@
ThoughtSpot
ThoughtSpot uses Adobe Commerce to produce on-brand assets without waiting on a single studio bottleneck.
Proofpoint@
ThoughtSpot
ThoughtSpot uses Proofpoint Email Protection to see host activity in one console instead of waiting on local logs.
Hugging Face@
ThoughtSpot
Teams at ThoughtSpot moved internal knowledge work onto Hugging Face after local tools started to collide.
Stripe@
Thuresson Trading AB
A Stripe Billing rollout at Thuresson Trading AB took monetization out of inboxes and into a named queue.
Okta@
Thuresson Trading AB
Thuresson Trading AB runs email security on Okta so ownership is obvious when work stalls.
Akamai@
Thuresson Trading AB
Akamai is how Thuresson Trading AB keeps edge delivery visible to people who have to act on it.
Asana@
Thuresson Trading AB
Shared Asana AI workspaces help Thuresson Trading AB keep hybrid collaboration honest across teams.
PagerDuty@
Thuresson Trading AB
In the United States, Thuresson Trading AB relies on PagerDuty for detection engineering.
Atlassian@
Toast
When cross-team delivery outgrew homegrown tracking, Toast brought in Atlassian.
Microsoft Azure@
Toast
Toast folded Azure into platform operations so infrastructure and application teams share one view of cloud landing zones.
Smartsheet@
Toast
Brandfolder became the place Toast uses to track work in a shared system rather than status decks that go stale.
IBM@
Toast
Toast runs applied AI delivery on IBM so ownership is obvious when work stalls.
New Relic@
Toast
Toast runs detection engineering on New Relic so ownership is obvious when work stalls.
Twilio@
Toast
Twilio is how Toast keeps support tickets visible to people who have to act on it.
Datadog@
Toast
Toast asked for a cleaner operating picture of application health. Datadog is what they run.
F5@
Toast
When edge delivery outgrew homegrown tracking, Toast brought in F5.
Adobe@
Toast
When content production outgrew homegrown tracking, Toast brought in Adobe.
Snowflake@
Toast
Cortex AI became the place Toast uses to move operational events between systems as they happen.
Zendesk@
Toast
A Zendesk AI rollout at Toast took product communications out of inboxes and into a named queue.
CyberArk@
Together AI
Teams at Together AI moved access control onto CyberArk after local tools started to collide.