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Information Technology

All Information Technology customer value stories (2968)

Information Technology
United States

Genesys@Thoughtly

Shared Predictive Engagement workspaces help Thoughtly keep customer support honest across teams.

Information Technology
United States

IBM@Thoughtly

Shared IBM webMethods workspaces help Thoughtly keep data platform operations honest across teams.

Information Technology
United States

Cartesia@Thoughtly

10% increase in appointment booking rates, 35 offshore call agents removed, and live transfers completed in under a second.

Information Technology
United States

Qlik@Thoughtly

Thoughtly folded Qlik Answers into enterprise reporting so analysts and finance partners share one view of governed analytics.

Information Technology
United States

Adobe@ThoughtSpot

ThoughtSpot uses Adobe Commerce to produce on-brand assets without waiting on a single studio bottleneck.

Information Technology
United States

Proofpoint@ThoughtSpot

ThoughtSpot uses Proofpoint Email Protection to see host activity in one console instead of waiting on local logs.

Information Technology
United States

Hugging Face@ThoughtSpot

Teams at ThoughtSpot moved internal knowledge work onto Hugging Face after local tools started to collide.

Information Technology
United States

Stripe@Thuresson Trading AB

A Stripe Billing rollout at Thuresson Trading AB took monetization out of inboxes and into a named queue.

Information Technology
United States

Okta@Thuresson Trading AB

Thuresson Trading AB runs email security on Okta so ownership is obvious when work stalls.

Information Technology
United States

Akamai@Thuresson Trading AB

Akamai is how Thuresson Trading AB keeps edge delivery visible to people who have to act on it.

Information Technology
United States

Asana@Thuresson Trading AB

Shared Asana AI workspaces help Thuresson Trading AB keep hybrid collaboration honest across teams.

Information Technology
United States

PagerDuty@Thuresson Trading AB

In the United States, Thuresson Trading AB relies on PagerDuty for detection engineering.

Information Technology
United States

Atlassian@Toast

When cross-team delivery outgrew homegrown tracking, Toast brought in Atlassian.

Information Technology
United States

Microsoft Azure@Toast

Toast folded Azure into platform operations so infrastructure and application teams share one view of cloud landing zones.

Information Technology
United States

Smartsheet@Toast

Brandfolder became the place Toast uses to track work in a shared system rather than status decks that go stale.

Information Technology
United States

IBM@Toast

Toast runs applied AI delivery on IBM so ownership is obvious when work stalls.

Information Technology
United States

New Relic@Toast

Toast runs detection engineering on New Relic so ownership is obvious when work stalls.

Information Technology
United States

Twilio@Toast

Twilio is how Toast keeps support tickets visible to people who have to act on it.

Information Technology
United States

Datadog@Toast

Toast asked for a cleaner operating picture of application health. Datadog is what they run.

Information Technology
United States

F5@Toast

When edge delivery outgrew homegrown tracking, Toast brought in F5.

Information Technology
United States

Adobe@Toast

When content production outgrew homegrown tracking, Toast brought in Adobe.

Information Technology
United States

Snowflake@Toast

Cortex AI became the place Toast uses to move operational events between systems as they happen.

Information Technology
United States

Zendesk@Toast

A Zendesk AI rollout at Toast took product communications out of inboxes and into a named queue.

Information Technology
United States

CyberArk@Together AI

Teams at Together AI moved access control onto CyberArk after local tools started to collide.

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