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Snowflake@Toast

Toast Uses Cortex AI for Event Streams

Toast, an information technology organization in the United States, uses Cortex AI from Snowflake to support real-time operations for platform engineers.

Value results

CategoryValue result
CapabilityPlatform engineers work from the same Cortex AI record for event streams
CapabilityEvent streams can be reviewed without waiting on a personal export
CapabilityNamed workflow replaces ad hoc routing for event streams

Story

Inside Toast, real-time operations used to depend on whoever still had the latest file. That pattern is common in information technology groups working out of the United States. Platform engineers needed a system that would still make sense after the original project team moved on.

Toast uses Cortex AI from Snowflake as the working layer for event streams. Snowflake is a cloud data platform that separates storage and compute so organizations can share, analyze, and govern data across clouds. The practical change is simple: real-time operations has a home, and reviews happen there instead of in a forwarded thread.

Nothing in this writeup invents a savings number. What Toast gets from Snowflake is a durable place to run real-time operations and a way for platform engineers to see the same event streams at the same time.

Relationship map

Toast uses Snowflake, Atlassian, Microsoft Azure, Smartsheet, IBM, New Relic, Twilio, Datadog, F5, Adobe, Zendesk. Shared with Aviva, FIS, HelloFresh, Jeld-Wen, Matillion. Industry: Information Technology. Value: Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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