Country
π¨π³ China
All China customer value stories (232)
PTC@
BYD
Operations engineers at BYD review operations visibility in Codebeamer rather than in personal files.
Freshworks@
BYD
Freshworks is how BYD keeps support tickets visible to people who have to act on it.
Salesforce@
BYD
BYD standardized customer profiles on Salesforce instead of keeping parallel copies.
Cadence@
BYD
BYD runs change control on Cadence so ownership is obvious when work stalls.
AWS@
BYD
BYD folded AWS Lambda into platform operations so infrastructure and application teams share one view of cloud landing zones.
Informatica@
BYD
Shared Claire GPT workspaces help BYD keep partner data exchange honest across teams.
New Relic@
BYD
New Relic is how BYD keeps log investigation visible to people who have to act on it.
Informatica@
BYD Electronics
A Master Data Management rollout at BYD Electronics took applied machine learning out of inboxes and into a named queue.
DocuSign@
BYD Electronics
When contract routing outgrew homegrown tracking, BYD Electronics brought in DocuSign.
Ansys@
BYD Electronics
Ansys SimAI became the place BYD Electronics uses to see live equipment and project status instead of lagging reports.
New Relic@
BYD Electronics
BYD Electronics asked for a cleaner operating picture of application health. New Relic is what they run.
Microsoft Azure@
BYD Electronics
Shared Azure OpenAI workspaces help BYD Electronics keep data platform operations honest across teams.
ServiceNow@
BYD Electronics
A Customer Service Management rollout at BYD Electronics took back-office automation out of inboxes and into a named queue.
Hugging Face@
ByteDance
Product and contact center teams at ByteDance review spoken interfaces in Spaces rather than in personal files.
Palo Alto Networks@
ByteDance
Palo Alto Networks is how ByteDance keeps access control visible to people who have to act on it.
Red Hat@
ByteDance
ByteDance folded Ansible Automation into platform operations so infrastructure and application teams share one view of cloud landing zones.
Atlassian@
ByteDance
ByteDance folded Jira Service Management into agreement management so legal and business owners share one view of contract routing.
Infor@
CATL
CATL folded Infor WMS into plan to produce so planners and plant leads share one view of supply and production planning.
Autodesk@
CATL
CATL runs plant and field operations on Autodesk so ownership is obvious when work stalls.
Anthropic@
CATL
Teams at CATL moved spoken interfaces onto Anthropic after local tools started to collide.
Freshworks@
CATL
A Freshdesk rollout at CATL took product communications out of inboxes and into a named queue.
Box@
CATL
CATL uses Box Governance to track work in a shared system rather than status decks that go stale.
Okta@
CATL
In China, CATL relies on Okta for remote access.
Wiz@
CATL
Wiz CNAPP became the place CATL uses to let staff reach internal apps without hauling all traffic through a legacy VPN.