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storyChinaCommunication ServicesCapability

Story

Red Hat@ByteDance

ByteDance Brings Cloud Operations onto Red Hat

ByteDance, a communication services organization in China, uses Ansible Automation from Red Hat to support platform operations for infrastructure and application teams.

Value results

CategoryValue result
CapabilityPlatform operations stays visible to adjacent teams through Ansible Automation
CapabilityInfrastructure and application teams work from the same Ansible Automation record for cloud landing zones
CapabilityCloud landing zones can be reviewed without waiting on a personal export

Story

Communication Services work at ByteDance spans more than one site, even when headquarters sits in China. Cloud landing zones was splitting across regional habits. Infrastructure and application teams asked for a shared way to run platform operations without freezing local judgment.

Red Hat (Ansible Automation) is what they standardized on. Red Hat, an IBM company, provides enterprise open source platforms, including RHEL, OpenShift, and Ansible, for hybrid cloud. ByteDance uses it as the system of record for cloud landing zones, with infrastructure and application teams as the primary operators and other groups coming in through the same queue.

Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.

Relationship map

ByteDance uses Red Hat, Hugging Face, Palo Alto Networks, Atlassian. Shared with Accenture, Adyen, AECOM, AGCO, Agilent Technologies. Industry: Communication Services. Value: Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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