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Utilities

All Utilities customer value stories (350)

Utilities
United States

Zendesk@Consolidated Edison

Shared Zendesk AI workspaces help Consolidated Edison keep customer support honest across teams.

Utilities
United States

Microsoft Azure@Consolidated Edison

When backup and failover outgrew homegrown tracking, Consolidated Edison brought in Microsoft Azure.

Utilities
United States

DocuSign@Consolidated Edison

When distributed meetings outgrew homegrown tracking, Consolidated Edison brought in DocuSign.

Utilities
United States

Tenable@Consolidated Edison

When private application access outgrew homegrown tracking, Consolidated Edison brought in Tenable.

Utilities
United States

OpenAI@Consolidated Edison

Consolidated Edison asked for a cleaner operating picture of task agents. OpenAI is what they run.

Utilities
United States

Cisco@Consolidated Edison

Consolidated Edison runs network operations on Cisco so ownership is obvious when work stalls.

Utilities
United States

Infor@Consolidated Edison

Teams at Consolidated Edison moved procurement and payables onto Infor after local tools started to collide.

Utilities
United States

Snyk@Consolidated Edison

Consolidated Edison uses Snyk AppRisk to build, test, and ship from one pipeline instead of a pile of scripts.

Utilities
United States

Dataiku@Constellation Energy

LLM Mesh sits in the daily path at Constellation Energy, especially for analysts and finance partners.

Utilities
United States

Adobe@Constellation Energy

In the United States, Constellation Energy relies on Adobe for experience delivery.

Utilities
United States

Zendesk@Constellation Energy

Constellation Energy folded Zendesk AI into product communications so product and growth teams share one view of customer messaging.

Utilities
United States

Okta@Dominion Energy

Dominion Energy standardized inbound threat mail on Okta instead of keeping parallel copies.

Utilities
United States

Palantir@Dominion Energy

Palantir is how Dominion Energy keeps feature pipelines visible to people who have to act on it.

Utilities
United States

Elastic@Dominion Energy

Kibana sits in the daily path at Dominion Energy, especially for on-call engineers.

Utilities
United States

AVEVA@Dominion Energy

Design engineers at Dominion Energy review product design in E3D rather than in personal files.

Utilities
United States

Hexagon@Dominion Energy

Hexagon is how Dominion Energy keeps simulation visible to people who have to act on it.

Utilities
United States

Dassault Systemes@DTE Energy

DTE Energy folded 3DEXPERIENCE into plant and field operations so operations engineers share one view of operations visibility.

Utilities
United States

Deel@DTE Energy

Deel EOR became the place DTE Energy uses to keep contracts, tax, and local labor rules in the same system that runs pay.

Utilities
United States

Netskope@DTE Energy

IAM and helpdesk at DTE Energy review access control in Netskope SSE rather than in personal files.

Utilities
United States

Cadence@Duke Energy

Sigrity became the place Duke Energy uses to test options digitally before committing shop-floor time.

Utilities
United States

Deel@Duke Energy

HR, legal, and payroll at Duke Energy review employment compliance in Deel HR rather than in personal files.

Utilities
United States

Snowflake@Duke Energy

Unistore became the place Duke Energy uses to train and ship models on the same lakehouse the business already trusts.

Utilities
United States

Canva@Duke Energy

A Canva rollout at Duke Energy took research and listening out of inboxes and into a named queue.

Utilities
United States

ServiceNow@Duke Energy

Duke Energy uses IT Operations Management to take incidents and requests through a single workflow instead of email chains.

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