Story
Hexagon@
American Electric Power
Hexagon at American Electric Power: Operations Visibility
American Electric Power, a utilities organization in the United States, uses Luciad from Hexagon to support plant and field operations for operations engineers.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for operations visibility |
| Capability | Plant and field operations stays visible to adjacent teams through Luciad |
| Capability | Operations engineers work from the same Luciad record for operations visibility |
Story
American Electric Power did not need another dashboard that nobody opened. It needed plant and field operations to move. In the United States, operations engineers already knew where operations visibility went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Luciad from Hexagon is now in that path. Hexagon provides digital reality and industrial software for measurement, design, and operations in manufacturing and geospatial work. The company treats it as production tooling for plant and field operations, which is why operations engineers live in it rather than exporting from it once a quarter.
American Electric Power can show how operations visibility is handled today. That is the value: a repeatable way to run plant and field operations on software the rest of the industry already recognizes.
