Customer
Toast
Toast is a information technology organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All Toast customer value stories
Atlassian@Toast
When cross-team delivery outgrew homegrown tracking, Toast brought in Atlassian.
Microsoft Azure@Toast
Toast folded Azure into platform operations so infrastructure and application teams share one view of cloud landing zones.
Smartsheet@Toast
Brandfolder became the place Toast uses to track work in a shared system rather than status decks that go stale.
IBM@Toast
Toast runs applied AI delivery on IBM so ownership is obvious when work stalls.
New Relic@Toast
Toast runs detection engineering on New Relic so ownership is obvious when work stalls.
Twilio@Toast
Twilio is how Toast keeps support tickets visible to people who have to act on it.
Datadog@Toast
Toast asked for a cleaner operating picture of application health. Datadog is what they run.
F5@Toast
When edge delivery outgrew homegrown tracking, Toast brought in F5.
Adobe@Toast
When content production outgrew homegrown tracking, Toast brought in Adobe.
Snowflake@Toast
Cortex AI became the place Toast uses to move operational events between systems as they happen.
Zendesk@Toast
A Zendesk AI rollout at Toast took product communications out of inboxes and into a named queue.