Customer

Liberty Mutual
Liberty Mutual is a financials organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
Value Graph
Liberty Mutual uses Anaplan, Microsoft Azure, Anthropic, OpenAI, Twilio, Cloudflare, Temenos, monday.com, Fiserv, Guidewire. Industry: Financials. Drag nodes, filter types, or expand a node to follow more commonalities.
All Liberty Mutual customer value stories (10)
Anaplan@
Liberty Mutual
Liberty Mutual asked for a cleaner operating picture of core processing. Anaplan is what they run.
Microsoft Azure@
Liberty Mutual
Liberty Mutual runs program management on Microsoft so ownership is obvious when work stalls.
Anthropic@
Liberty Mutual
Liberty Mutual folded Amazon Bedrock Claude into customer and product conversations so product and contact center teams share one view of spoken interfaces.
OpenAI@
Liberty Mutual
Ops and platform teams at Liberty Mutual review task agents in Assistants API rather than in personal files.
Twilio@
Liberty Mutual
Liberty Mutual asked for a cleaner operating picture of contact center routing. Twilio is what they run.
Cloudflare@
Liberty Mutual
Liberty Mutual folded Bot Management into application delivery so network and app owners share one view of application traffic.
Temenos@
Liberty Mutual
A Temenos DataSource rollout at Liberty Mutual took insurance operations out of inboxes and into a named queue.
monday.com@
Liberty Mutual
Liberty Mutual runs agreement management on monday.com so ownership is obvious when work stalls.
Fiserv@
Liberty Mutual
When financial planning outgrew homegrown tracking, Liberty Mutual brought in Fiserv.
Guidewire@
Liberty Mutual
Liberty Mutual standardized financial planning on Guidewire instead of keeping parallel copies.