Customer
Liberty Mutual
Liberty Mutual is a financials organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All Liberty Mutual customer value stories
Anaplan@Liberty Mutual
Liberty Mutual asked for a cleaner operating picture of core processing. Anaplan is what they run.
Microsoft@Liberty Mutual
Liberty Mutual runs program management on Microsoft so ownership is obvious when work stalls.
Anthropic@Liberty Mutual
Liberty Mutual folded Amazon Bedrock Claude into customer and product conversations so product and contact center teams share one view of spoken interfaces.
OpenAI@Liberty Mutual
Ops and platform teams at Liberty Mutual review task agents in Assistants API rather than in personal files.
Twilio@Liberty Mutual
Liberty Mutual asked for a cleaner operating picture of contact center routing. Twilio is what they run.
Cloudflare@Liberty Mutual
Liberty Mutual folded Bot Management into application delivery so network and app owners share one view of application traffic.
Temenos@Liberty Mutual
A Temenos DataSource rollout at Liberty Mutual took insurance operations out of inboxes and into a named queue.
monday.com@Liberty Mutual
Liberty Mutual runs agreement management on monday.com so ownership is obvious when work stalls.
Fiserv@Liberty Mutual
When financial planning outgrew homegrown tracking, Liberty Mutual brought in Fiserv.
Guidewire@Liberty Mutual
Liberty Mutual standardized financial planning on Guidewire instead of keeping parallel copies.