Story
Anaplan
Liberty MutualAnaplan Supports Banking Operations at Liberty Mutual
Liberty Mutual, a financials organization in the United States, uses Anaplan from Anaplan to support banking operations for operations and product.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because core processing has a clear owner |
| Productivity | Handoffs in banking operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Anaplan is the governed place operations and product use for banking operations |
Story
Liberty Mutual grew core processing faster than the local tools around it. From the United States, financials teams still had to serve customers and internal partners who expected a straight answer. Operations and product were the ones stitching the picture together by hand.
Rolling out Anaplan put banking operations on Anaplan. Anaplan is a connected planning platform for finance, supply chain, and sales planning on a shared calculation engine. Liberty Mutual keeps the product in the path where work already happens, so operations and product do not context-switch into a graveyard system used only for audits.
The visible result is steadier banking operations. Core processing is easier to inspect, and adjacent groups can join operations and product without a guided tour of someone's desktop.
