Story
Microsoft
Liberty MutualHow Liberty Mutual Runs Program Management on Power Platform
Liberty Mutual, a financials organization in the United States, uses Power Platform from Microsoft to support program management for project and operations leads.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for cross-team delivery |
| Capability | Program management stays visible to adjacent teams through Power Platform |
| Capability | Project and operations leads work from the same Power Platform record for cross-team delivery |
Story
Liberty Mutual is based in the United States and runs financials operations at a scale where cross-team delivery cannot live in side channels. Project and operations leads were reconciling competing copies of the same work, which slowed program management and hid who owned the next step.
The company runs program management on Microsoft, with Power Platform as the product project and operations leads actually open. Microsoft provides productivity, business applications, and developer tools used across the enterprise, including Microsoft 365, Dynamics 365, Power Platform, and GitHub. For Liberty Mutual, that means project and operations leads can open one workflow, see cross-team delivery, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for cross-team delivery.
