Customer
Kuaishou
Kuaishou is a communication services organization based in China. Operating teams there use enterprise software to run customer, data, and internal processes.
All Kuaishou customer value stories
BMC@Kuaishou
BMC is how Kuaishou keeps IT service requests visible to people who have to act on it.
Grafana Labs@Kuaishou
Kuaishou asked for a cleaner operating picture of log investigation. Grafana Labs is what they run.
Elastic@Kuaishou
When security telemetry outgrew homegrown tracking, Kuaishou brought in Elastic.
Splunk@Kuaishou
Splunk AI sits in the daily path at Kuaishou, especially for on-call engineers.
OpenText@Kuaishou
Communication Services teams at Kuaishou treat OpenText as the working layer for hybrid collaboration.
Palantir@Kuaishou
Kuaishou standardized event streams on Palantir instead of keeping parallel copies.
monday.com@Kuaishou
In China, Kuaishou relies on monday.com for agreement management.
Qlik@Kuaishou
A Talend rollout at Kuaishou took partner data exchange out of inboxes and into a named queue.
SAP@Kuaishou
SAP Analytics Cloud sits in the daily path at Kuaishou, especially for order desk and finance.