Story
UiPath
Epic GamesUiPath Supports Back-office Automation at Epic Games
Epic Games, a communication services organization in the United States, uses UiPath Platform from UiPath to support back-office automation for operations analysts.
Value results
| Category | Value result |
|---|---|
| Capability | Repetitive desktop work can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for repetitive desktop work |
| Capability | Back-office automation stays visible to adjacent teams through UiPath Platform |
Story
Epic Games is based in the United States and runs communication services operations at a scale where repetitive desktop work cannot live in side channels. Operations analysts were reconciling competing copies of the same work, which slowed back-office automation and hid who owned the next step.
The company runs back-office automation on UiPath, with UiPath Platform as the product operations analysts actually open. UiPath provides robotic process automation and AI agents so companies can automate repetitive desktop and back-office work. For Epic Games, that means operations analysts can open one workflow, see repetitive desktop work, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for repetitive desktop work.
