Story
UiPath
TC EnergyTC Energy Modernizes Employee Requests with UiPath
TC Energy, an energy organization in Canada, uses UiPath Platform from UiPath to support shared services for HR, facilities, and finance ops.
Value results
| Category | Value result |
|---|---|
| Capability | Named workflow replaces ad hoc routing for employee requests |
| Capability | Shared services stays visible to adjacent teams through UiPath Platform |
| Capability | HR, facilities, and finance ops work from the same UiPath Platform record for employee requests |
Story
TC Energy grew employee requests faster than the local tools around it. From Canada, energy teams still had to serve customers and internal partners who expected a straight answer. HR, facilities, and finance ops were the ones stitching the picture together by hand.
Rolling out UiPath Platform put shared services on UiPath. UiPath provides robotic process automation and AI agents so companies can automate repetitive desktop and back-office work. TC Energy keeps the product in the path where work already happens, so HR, facilities, and finance ops do not context-switch into a graveyard system used only for audits.
The visible result is steadier shared services. Employee requests is easier to inspect, and adjacent groups can join HR, facilities, and finance ops without a guided tour of someone's desktop.
