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storyJapanHealth CareProductivityRisk and compliance

Story

Epic Systems@Takeda

Takeda Extends Healthy Planet Across Clinical and Quality Operations

Takeda, a health care organization in Japan, uses Healthy Planet from Epic Systems to support clinical and quality operations for quality and clinical ops.

Value results

CategoryValue result
ProductivityFewer stalled items because regulated content has a clear owner
ProductivityHandoffs in clinical and quality operations sit in a shared queue instead of a mailbox trail
Risk and complianceHealthy Planet is the governed place quality and clinical ops use for clinical and quality operations

Story

Inside Takeda, clinical and quality operations used to depend on whoever still had the latest file. That pattern is common in health care groups working out of Japan. Quality and clinical ops needed a system that would still make sense after the original project team moved on.

Takeda uses Healthy Planet from Epic Systems as the working layer for regulated content. Epic Systems is the leading electronic health record vendor for hospitals and clinics, with MyChart for patient access. The practical change is simple: clinical and quality operations has a home, and reviews happen there instead of in a forwarded thread.

Nothing in this writeup invents a savings number. What Takeda gets from Epic Systems is a durable place to run clinical and quality operations and a way for quality and clinical ops to see the same regulated content at the same time.

Relationship map

Takeda uses Epic Systems, Microsoft Azure, Qualtrics, Smartsheet, Akamai, HubSpot, Salesforce, Qlik, Veeva. Shared with Abbott Laboratories, AdventHealth, Advocate Health, Agilent Technologies, Align Technology. Industry: Health Care. Value: Productivity, Risk and compliance. Drag nodes, filter types, or expand a node to follow more commonalities.

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