Story
Epic Systems
Smith and NephewSmith and Nephew Brings Regulated Content onto Epic Systems
Smith and Nephew, a health care organization in the United Kingdom, uses Cadence from Epic Systems to support clinical and quality operations for quality and clinical ops.
Value results
| Category | Value result |
|---|---|
| Capability | Clinical and quality operations stays visible to adjacent teams through Cadence |
| Capability | Quality and clinical ops work from the same Cadence record for regulated content |
| Capability | Regulated content can be reviewed without waiting on a personal export |
Story
Health Care work at Smith and Nephew spans more than one site, even when headquarters sits in the United Kingdom. Regulated content was splitting across regional habits. Quality and clinical ops asked for a shared way to run clinical and quality operations without freezing local judgment.
Epic Systems (Cadence) is what they standardized on. Epic Systems is the leading electronic health record vendor for hospitals and clinics, with MyChart for patient access. Smith and Nephew uses it as the system of record for regulated content, with quality and clinical ops as the primary operators and other groups coming in through the same queue.
Leaders get a picture they can actually walk. Teams get fewer mystery statuses. The story is about operating change, not an unpublished percentage.
