Customer

Smith and Nephew
Smith and Nephew is a health care organization based in the United Kingdom. Operating teams there use enterprise software to run customer, data, and internal processes.
All Smith and Nephew customer value stories
Anthropic@
Smith and Nephew
Smith and Nephew folded Computer Use into operations automation so ops and platform teams share one view of task agents.
GitLab@
Smith and Nephew
A GitLab Duo rollout at Smith and Nephew took secure delivery out of inboxes and into a named queue.
CrowdStrike@
Smith and Nephew
Charlotte AI became the place Smith and Nephew uses to let staff reach internal apps without hauling all traffic through a legacy VPN.
F5@
Smith and Nephew
Teams at Smith and Nephew moved campus and branch networking onto F5 after local tools started to collide.
Dropbox@
Smith and Nephew
Smith and Nephew runs agreement management on Dropbox so ownership is obvious when work stalls.
Epic Systems@
Smith and Nephew
Smith and Nephew asked for a cleaner operating picture of regulated content. Epic Systems is what they run.
Salesforce@
Smith and Nephew
When campaign execution outgrew homegrown tracking, Smith and Nephew brought in Salesforce.
IBM@
Smith and Nephew
Smith and Nephew standardized model serving on IBM instead of keeping parallel copies.