Story
Smartsheet
WatersSmartsheet at Waters: Contract Routing
Waters, a health care organization in the United States, uses Brandfolder from Smartsheet to support agreement management for legal and business owners.
Value results
| Category | Value result |
|---|---|
| Capability | Legal and business owners work from the same Brandfolder record for contract routing |
| Capability | Contract routing can be reviewed without waiting on a personal export |
| Capability | Named workflow replaces ad hoc routing for contract routing |
Story
Waters grew contract routing faster than the local tools around it. From the United States, health care teams still had to serve customers and internal partners who expected a straight answer. Legal and business owners were the ones stitching the picture together by hand.
Rolling out Brandfolder put agreement management on Smartsheet. Smartsheet is a work management platform that uses familiar sheet views to run projects, processes, and portfolios. Waters keeps the product in the path where work already happens, so legal and business owners do not context-switch into a graveyard system used only for audits.
The visible result is steadier agreement management. Contract routing is easier to inspect, and adjacent groups can join legal and business owners without a guided tour of someone's desktop.
