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Smartsheet
Air IndiaAir India Adopts Smartsheet for Hybrid Collaboration
Air India, an industrials organization in India, uses Dynamic View from Smartsheet to support hybrid collaboration for employees and partners.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because distributed meetings has a clear owner |
| Productivity | Handoffs in hybrid collaboration sit in a shared queue instead of a mailbox trail |
| Capability | New joiners can see how hybrid collaboration actually runs |
Story
Inside Air India, hybrid collaboration used to depend on whoever still had the latest file. That pattern is common in industrials groups working out of India. Employees and partners needed a system that would still make sense after the original project team moved on.
Air India uses Dynamic View from Smartsheet as the working layer for distributed meetings. Smartsheet is a work management platform that uses familiar sheet views to run projects, processes, and portfolios. The practical change is simple: hybrid collaboration has a home, and reviews happen there instead of in a forwarded thread.
Nothing in this writeup invents a savings number. What Air India gets from Smartsheet is a durable place to run hybrid collaboration and a way for employees and partners to see the same distributed meetings at the same time.
