Customer

Waters
Waters is a health care organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All Waters customer value stories
Canva@
Waters
Waters folded Canva into research and listening so CX and people teams share one view of experience feedback.
Cisco@
Waters
Waters runs network operations on Cisco so ownership is obvious when work stalls.
MongoDB@
Waters
A Atlas Search rollout at Waters took enterprise reporting out of inboxes and into a named queue.
Google Cloud@
Waters
Teams at Waters moved workload migration onto Google Cloud after local tools started to collide.
Smartsheet@
Waters
Waters standardized contract routing on Smartsheet instead of keeping parallel copies.
Netskope@
Waters
IAM and helpdesk at Waters review access control in ZTNA rather than in personal files.
Akamai@
Waters
Guardicore Segmentation sits in the daily path at Waters, especially for network and app owners.
Splunk@
Waters
Splunk Cloud became the place Waters uses to page the right people and keep a timeline of what changed.
Epic Systems@
Waters
Teams at Waters moved clinical records onto Epic Systems after local tools started to collide.