Customer

New York Times
New York Times is a communication services organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
Value Graph
New York Times uses Databricks, ServiceNow, Check Point, Infor, Microsoft Azure. Industry: Communication Services. Drag nodes, filter types, or expand a node to follow more commonalities.
All New York Times customer value stories (5)
Databricks@
New York Times
New York Times runs enterprise reporting on Databricks so ownership is obvious when work stalls.
ServiceNow@
New York Times
New York Times uses Customer Service Management to take incidents and requests through a single workflow instead of email chains.
Check Point@
New York Times
New York Times folded Infinity into security operations so SOC analysts share one view of endpoint detection.
Infor@
New York Times
New York Times uses Coleman AI to close the books from one set of operational records.
Microsoft Azure@
New York Times
In the United States, New York Times relies on Microsoft Azure for reliability engineering.