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Information Technology

All Information Technology customer value stories (2968)

Information Technology
Japan

Teradata@Renesas

Teams at Renesas moved feature pipelines onto Teradata after local tools started to collide.

Information Technology
United States

Deel@Replicant

Deel Contractor became the place Replicant uses to handle recruiting and reviews without a separate stack for every country.

Information Technology
United States

Cartesia@Replicant

10 bps increase in call containment within 2 weeks, 99.99% uptime, and 1-week turnaround for custom pronunciations.

Information Technology
United States

CrowdStrike@Replicate

When private application access outgrew homegrown tracking, Replicate brought in CrowdStrike.

Information Technology
United States

Cartesia@Replicate

Developers at Replicate review software delivery in Ink rather than in personal files.

Information Technology
United States

Freshworks@Retell AI

In the United States, Retell AI relies on Freshworks for omnichannel service.

Information Technology
United States

Intuit@Retell AI

Retell AI asked for a cleaner operating picture of financial planning. Intuit is what they run.

Information Technology
United States

ADP@Retell AI

ADP is how Retell AI keeps employee records visible to people who have to act on it.

Information Technology
United States

Cartesia@Retell AI

2-3x faster latency than competitors, <0.1% error rate on production calls, and fastest-ever adoption of a new voice provider.

Information Technology
United States

Twilio@Retell AI

Teams at Retell AI moved contact center routing onto Twilio after local tools started to collide.

Information Technology
United States

Dropbox@retraced

retraced folded DocSend into documentation so specialists and new hires share one view of institutional knowledge.

Information Technology
United States

Deel@retraced

retraced asked for a cleaner operating picture of employer of record hiring. Deel is what they run.

Information Technology
United States

OpenText@retraced

retraced uses Experience Cloud to track work in a shared system rather than status decks that go stale.

Information Technology
Japan

BMC@Ricoh

Operations analysts at Ricoh review repetitive desktop work in BMC Helix rather than in personal files.

Information Technology
United States

Anthropic@RingCentral

Product and contact center teams at RingCentral review spoken interfaces in Claude rather than in personal files.

Information Technology
United States

Dassault Systemes@RingCentral

RingCentral standardized product design on Dassault Systemes instead of keeping parallel copies.

Information Technology
United States

ServiceNow@RingCentral

Operations analysts at RingCentral review repetitive desktop work in HR Service Delivery rather than in personal files.

Information Technology
United States

Okta@RingCentral

Shared Auth0 workspaces help RingCentral keep cloud security review honest across teams.

Information Technology
United States

Stripe@RingCentral

RingCentral uses Stripe Radar to take payment without assembling a one-off stack for every market.

Information Technology
United States

Cartesia@RingCentral

Information Technology teams at RingCentral treat Cartesia as the working layer for customer and product conversations.

Information Technology
United States

Smartsheet@RingCentral

Specialists and new hires at RingCentral review institutional knowledge in WorkApps rather than in personal files.

Information Technology
United States

Autodesk@RingCentral

Shared Revit workspaces help RingCentral keep change control honest across teams.

Information Technology
United States

Confluent@Robotron New Zealand

Shared Connect workspaces help Robotron New Zealand keep partner data exchange honest across teams.

Information Technology
United States

SentinelOne@Robotron New Zealand

When private application access outgrew homegrown tracking, Robotron New Zealand brought in SentinelOne.

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