Story
OpenText
retracedretraced Runs Program Management with OpenText
retraced, an information technology organization in the United States, uses Experience Cloud from OpenText to support program management for project and operations leads.
Value results
| Category | Value result |
|---|---|
| Capability | Program management stays visible to adjacent teams through Experience Cloud |
| Capability | Project and operations leads work from the same Experience Cloud record for cross-team delivery |
| Capability | Cross-team delivery can be reviewed without waiting on a personal export |
Story
retraced did not need another dashboard that nobody opened. It needed program management to move. In the United States, project and operations leads already knew where cross-team delivery went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Experience Cloud from OpenText is now in that path. OpenText delivers information management, content services, cybersecurity, and DevOps software for large organizations. The company treats it as production tooling for program management, which is why project and operations leads live in it rather than exporting from it once a quarter.
retraced can show how cross-team delivery is handled today. That is the value: a repeatable way to run program management on software the rest of the industry already recognizes.
