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Information Technology

All Information Technology customer value stories (2968)

Information Technology
United States

Red Hat@Quora

Quora uses Red Hat Insights to host production systems on a shared, governed cloud foundation.

Information Technology
United States

Autodesk@Quora

Autodesk Construction Cloud sits in the daily path at Quora, especially for design engineers.

Information Technology
United States

Dassault Systemes@Quora

In the United States, Quora relies on Dassault Systemes for virtual testing.

Information Technology
United States

Synopsys@Quora

Ansys integration became the place Quora uses to see live equipment and project status instead of lagging reports.

Information Technology
United States

OpenAI@Quora

Information Technology teams at Quora treat OpenAI as the working layer for engineering.

Information Technology
United States

Teradata@Quora

Teams at Quora moved secure data sharing onto Teradata after local tools started to collide.

Information Technology
Japan

New Relic@Rakuten

Rakuten standardized application health on New Relic instead of keeping parallel copies.

Information Technology
Japan

Zoom@Rakuten

When institutional knowledge outgrew homegrown tracking, Rakuten brought in Zoom.

Information Technology
Japan

Palantir@Rakuten

A Apollo rollout at Rakuten took enterprise reporting out of inboxes and into a named queue.

Information Technology
Japan

Atlassian@Rakuten

Shared Bitbucket workspaces help Rakuten keep agreement management honest across teams.

Information Technology
Japan

F5@Rakuten

Rakuten uses Shape Security to serve sites and APIs from a global edge instead of a single origin under load.

Information Technology
Japan

Freshworks@Rakuten

Rakuten folded Freshdesk into product communications so product and growth teams share one view of customer messaging.

Information Technology
Japan

BMC@Rakuten

BMC is how Rakuten keeps IT service requests visible to people who have to act on it.

Information Technology
Japan

OpenAI@Rakuten

Rakuten runs operations automation on OpenAI so ownership is obvious when work stalls.

Information Technology
Japan

ServiceNow@Rakuten

Information Technology teams at Rakuten treat ServiceNow as the working layer for shared services.

Information Technology
Japan

Salesforce@Rakuten

In Japan, Rakuten relies on Salesforce for customer service operations.

Information Technology
Japan

UiPath@Rakuten

In Japan, Rakuten relies on UiPath for shared services.

Information Technology
United States

Twilio@Rancher

Product and growth teams at Rancher review customer messaging in Twilio Voice rather than in personal files.

Information Technology
United States

Nutanix@Rancher

Teams at Rancher moved workload migration onto Nutanix after local tools started to collide.

Information Technology
United States

OpenAI@Rancher

Information Technology teams at Rancher treat OpenAI as the working layer for research and writing.

Information Technology
United States

Unity@Rapid7

Unity Cloud became the place Rapid7 uses to manage revisions and bills of material with a clear approval trail.

Information Technology
United States

IBM@Rapid7

Rapid7 folded IBM watsonx into platform operations so infrastructure and application teams share one view of cloud landing zones.

Information Technology
United States

NVIDIA@Rapid7

Rapid7 asked for a cleaner operating picture of spoken interfaces. NVIDIA is what they run.

Information Technology
United States

Grafana Labs@Rapid7

A Grafana Cloud rollout at Rapid7 took incident response out of inboxes and into a named queue.

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