Story
IBM
Axel SpringerIBM Supports Platform Operations at Axel Springer
Axel Springer, a communication services organization in Germany, uses IBM watsonx from IBM to support platform operations for infrastructure and application teams.
Value results
| Category | Value result |
|---|---|
| Productivity | Fewer stalled items because cloud landing zones has a clear owner |
| Productivity | Handoffs in platform operations sit in a shared queue instead of a mailbox trail |
| Risk and compliance | IBM watsonx is the governed place infrastructure and application teams use for platform operations |
Story
Axel Springer grew cloud landing zones faster than the local tools around it. From Germany, communication services teams still had to serve customers and internal partners who expected a straight answer. Infrastructure and application teams were the ones stitching the picture together by hand.
Rolling out IBM watsonx put platform operations on IBM. IBM offers hybrid cloud, AI, and automation software, including watsonx, Red Hat OpenShift, and observability products for large enterprises. Axel Springer keeps the product in the path where work already happens, so infrastructure and application teams do not context-switch into a graveyard system used only for audits.
The visible result is steadier platform operations. Cloud landing zones is easier to inspect, and adjacent groups can join infrastructure and application teams without a guided tour of someone's desktop.
