Customer
Zendesk
Zendesk, a San Francisco-based technology company, provides an AI-powered service platform designed to enhance customer experience. Their Zendesk Resolution Platform integrates AI Agents, a comprehensive knowledge graph, and various tools to combine automation with human insight for seamless customer interactions. The platform aims to help companies strengthen relationships, improve efficiency, and foster growth by being easy to use, scalable, and valuable. [https://www.linkedin.com/company/zendesk/]
All Zendesk customer value stories
Dynatrace@Zendesk
Davis AI became the place Zendesk uses to search what happened across services without SSHing into boxes.
Qualtrics@Zendesk
Qualtrics is how Zendesk keeps content production visible to people who have to act on it.
ADP@Zendesk
Zendesk standardized employee records on ADP instead of keeping parallel copies.
Snowflake@Zendesk
Improved data stability and access enabling faster customer service insights, while eliminating previous data syncing, orchestration, and latency issues across multiple cloud platforms.