Customer

NatWest Group
NatWest Group is a financials organization based in the United Kingdom. Operating teams there use enterprise software to run customer, data, and internal processes.
All NatWest Group customer value stories
Confluent@
NatWest Group
NatWest Group asked for a cleaner operating picture of event streams. Confluent is what they run.
Dynatrace@
NatWest Group
Teams at NatWest Group moved log investigation onto Dynatrace after local tools started to collide.
Anaplan@
NatWest Group
NatWest Group folded Anaplan Workflow into insurance operations so underwriters and claims handlers share one view of policy and claims.
SS&C@
NatWest Group
SS&C Intralinks sits in the daily path at NatWest Group, especially for underwriters and claims handlers.
Qualtrics@
NatWest Group
Financials teams at NatWest Group treat Qualtrics as the working layer for experience delivery.
PayPal@
NatWest Group
NatWest Group folded Honey into monetization so finance and product share one view of subscription billing.
Twilio@
NatWest Group
A SendGrid rollout at NatWest Group took product communications out of inboxes and into a named queue.
Fiserv@
NatWest Group
Fiserv is how NatWest Group keeps financial planning visible to people who have to act on it.
Temenos@
NatWest Group
Shared Temenos SaaS workspaces help NatWest Group keep planning and forecasting honest across teams.