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Confluent@NatWest Group

Confluent at NatWest Group: Event Streams

NatWest Group, a financials organization in the United Kingdom, uses Connect from Confluent to support real-time operations for platform engineers.

NatWest Group asked for a cleaner operating picture of event streams. Confluent is what they run.

“In the United Kingdom, platform engineers already knew where event streams went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.”
“Confluent is the data streaming platform built around Apache Kafka, used to move events between applications in real time.”
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Independent write-up. Figures come from public sources or are illustrative.

Value results

CategoryValue result
ProductivityFewer stalled items because event streams has a clear owner
ProductivityHandoffs in real-time operations sit in a shared queue instead of a mailbox trail
CapabilityNew joiners can see how real-time operations actually runs

Story

NatWest Group did not need another dashboard that nobody opened. It needed real-time operations to move. In the United Kingdom, platform engineers already knew where event streams went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.

Connect from Confluent is now in that path. Confluent is the data streaming platform built around Apache Kafka, used to move events between applications in real time. The company treats it as production tooling for real-time operations, which is why platform engineers live in it rather than exporting from it once a quarter.

NatWest Group can show how event streams is handled today. That is the value: a repeatable way to run real-time operations on software the rest of the industry already recognizes.

Value Graph

NatWest Group uses Confluent, Dynatrace, Anaplan, SS&C, Qualtrics, PayPal, Twilio, Fiserv, Temenos. Shared with 1Password, Abbott Laboratories, AbbVie, Accenture, AES. Industry: Financials. Value: Productivity, Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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