Customer
ING
ING is a financials organization based in the Netherlands. Operating teams there use enterprise software to run customer, data, and internal processes.
All ING customer value stories
Guidewire@ING
Underwriters and claims handlers at ING review policy and claims in Guidewire Cloud rather than in personal files.
Temenos@ING
A Temenos Infinity rollout at ING took insurance operations out of inboxes and into a named queue.
Anaplan@ING
ING folded Anaplan Workflow into insurance operations so underwriters and claims handlers share one view of policy and claims.
OpenAI@ING
Shared Assistants API workspaces help ING keep operations automation honest across teams.
Zoom@ING
Financials teams at ING treat Zoom as the working layer for hybrid collaboration.
IBM@ING
A IBM webMethods rollout at ING took applied AI delivery out of inboxes and into a named queue.
SS&C@ING
When financial planning outgrew homegrown tracking, ING brought in SS&C.