Customer
HSBC
HSBC is a financials organization based in the United Kingdom. Operating teams there use enterprise software to run customer, data, and internal processes.
Value Graph
HSBC uses Fiserv, OpenText, Cartesia, Temenos, Zendesk, Palo Alto Networks, Workday, Appian, NVIDIA, AWS, F5, SS&C. Industry: Financials. Drag nodes, filter types, or expand a node to follow more commonalities.
All HSBC customer value stories (13)
Fiserv@HSBC
Underwriters and claims handlers at HSBC review policy and claims in Fiserv Digital rather than in personal files.
OpenText@HSBC
A Cybersecurity rollout at HSBC took program management out of inboxes and into a named queue.
Cartesia@HSBC
HSBC folded Voice Agents into customer and product conversations so product and contact center teams share one view of spoken interfaces.
Temenos@HSBC
In the United Kingdom, HSBC relies on Temenos for banking operations.
Zendesk@HSBC
Teams at HSBC moved contact center routing onto Zendesk after local tools started to collide.
Palo Alto Networks@HSBC
HSBC folded Prisma Cloud into security operations so SOC analysts share one view of endpoint detection.
Workday@HSBC
When employee records outgrew homegrown tracking, HSBC brought in Workday.
Appian@HSBC
Appian is how HSBC keeps IT service requests visible to people who have to act on it.
NVIDIA@HSBC
Financials teams at HSBC treat NVIDIA as the working layer for customer and product conversations.
AWS@HSBC
AWS is how HSBC keeps workload migration visible to people who have to act on it.
F5@HSBC
Teams at HSBC moved campus and branch networking onto F5 after local tools started to collide.
SS&C@HSBC
When financial planning outgrew homegrown tracking, HSBC brought in SS&C.
Twilio@HSBC
When support tickets outgrew homegrown tracking, HSBC brought in Twilio.