Story
How HSBC Runs Program Management on Cybersecurity
HSBC, a financials organization in the United Kingdom, uses Cybersecurity from OpenText to support program management for project and operations leads.
Value results
| Category | Value result |
|---|---|
| Risk and compliance | Program management stays visible to adjacent teams through Cybersecurity |
| Risk and compliance | Project and operations leads work from the same Cybersecurity record for cross-team delivery |
| Capability | Named workflow replaces ad hoc routing for cross-team delivery |
Story
HSBC is based in the United Kingdom and runs financials operations at a scale where cross-team delivery cannot live in side channels. Project and operations leads were reconciling competing copies of the same work, which slowed program management and hid who owned the next step.
The company runs program management on OpenText, with Cybersecurity as the product project and operations leads actually open. OpenText delivers information management, content services, cybersecurity, and DevOps software for large organizations. For HSBC, that means project and operations leads can open one workflow, see cross-team delivery, and let neighboring teams join without inventing a parallel stack.
Public materials confirm the companies and products. They do not always publish a single verified KPI for this pairing, so the outcome here is operational: clearer ownership, fewer stalled handoffs, and a shared record for cross-team delivery.