Customer
Hotels
Hotels is a consumer discretionary organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
Value Graph
Hotels uses BMC, Snyk, Zendesk, Grafana Labs, Palantir, Red Hat, Dassault Systemes, Genesys, Shopify. Industry: Consumer Discretionary. Drag nodes, filter types, or expand a node to follow more commonalities.
All Hotels customer value stories (9)
BMC@Hotels
BMC is how Hotels keeps IT service requests visible to people who have to act on it.
Snyk@Hotels
Snyk is how Hotels keeps build and deploy visible to people who have to act on it.
Zendesk@Hotels
Hotels runs omnichannel service on Zendesk so ownership is obvious when work stalls.
Grafana Labs@Hotels
Consumer Discretionary teams at Hotels treat Grafana Labs as the working layer for production support.
Palantir@Hotels
Hotels folded Gotham into enterprise reporting so analysts and finance partners share one view of governed analytics.
Red Hat@Hotels
A Red Hat Enterprise Linux rollout at Hotels took applied AI delivery out of inboxes and into a named queue.
Dassault Systemes@Hotels
Hotels standardized product design on Dassault Systemes instead of keeping parallel copies.
Genesys@Hotels
Product and growth teams at Hotels review customer messaging in Genesys AI rather than in personal files.
Shopify@Hotels
Teams at Hotels moved storefront operations onto Shopify after local tools started to collide.