Customer

Ferrovial
Ferrovial is a industrials organization based in Spain. Operating teams there use enterprise software to run customer, data, and internal processes.
All Ferrovial customer value stories
Box@
Ferrovial
In Spain, Ferrovial relies on Box for hybrid collaboration.
Hexagon@
Ferrovial
Teams at Ferrovial moved operations visibility onto Hexagon after local tools started to collide.
PagerDuty@
Ferrovial
SREs and developers at Ferrovial review application health in Process Automation rather than in personal files.
Zendesk@
Ferrovial
Ferrovial asked for a cleaner operating picture of contact center routing. Zendesk is what they run.
Coupa@
Ferrovial
Industrials teams at Ferrovial treat Coupa as the working layer for order to cash.
Freshworks@
Ferrovial
Ferrovial folded Freshservice into product communications so product and growth teams share one view of customer messaging.