Customer
Consolidated Edison
Consolidated Edison is a utilities organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All Consolidated Edison customer value stories
Akamai@Consolidated Edison
When edge delivery outgrew homegrown tracking, Consolidated Edison brought in Akamai.
Datadog@Consolidated Edison
In the United States, Consolidated Edison relies on Datadog for incident response.
Zendesk@Consolidated Edison
Shared Zendesk AI workspaces help Consolidated Edison keep customer support honest across teams.
Microsoft Azure@Consolidated Edison
When backup and failover outgrew homegrown tracking, Consolidated Edison brought in Microsoft Azure.
DocuSign@Consolidated Edison
When distributed meetings outgrew homegrown tracking, Consolidated Edison brought in DocuSign.
Tenable@Consolidated Edison
When private application access outgrew homegrown tracking, Consolidated Edison brought in Tenable.
OpenAI@Consolidated Edison
Consolidated Edison asked for a cleaner operating picture of task agents. OpenAI is what they run.
Cisco@Consolidated Edison
Consolidated Edison runs network operations on Cisco so ownership is obvious when work stalls.
Infor@Consolidated Edison
Teams at Consolidated Edison moved procurement and payables onto Infor after local tools started to collide.
Snyk@Consolidated Edison
Consolidated Edison uses Snyk AppRisk to build, test, and ship from one pipeline instead of a pile of scripts.