Customer

BYD
BYD is a consumer discretionary organization based in China. Operating teams there use enterprise software to run customer, data, and internal processes.
All BYD customer value stories
Box@
BYD
Box Governance sits in the daily path at BYD, especially for employees and partners.
CrowdStrike@
BYD
BYD asked for a cleaner operating picture of endpoint detection. CrowdStrike is what they run.
PTC@
BYD
Operations engineers at BYD review operations visibility in Codebeamer rather than in personal files.
Freshworks@
BYD
Freshworks is how BYD keeps support tickets visible to people who have to act on it.
Salesforce@
BYD
BYD standardized customer profiles on Salesforce instead of keeping parallel copies.
Cadence@
BYD
BYD runs change control on Cadence so ownership is obvious when work stalls.
AWS@
BYD
BYD folded AWS Lambda into platform operations so infrastructure and application teams share one view of cloud landing zones.
Informatica@
BYD
Shared Claire GPT workspaces help BYD keep partner data exchange honest across teams.
New Relic@
BYD
New Relic is how BYD keeps log investigation visible to people who have to act on it.