🇬🇧 United Kingdom

VMware@Reckitt

Reckitt uses vSphere to host production systems on a shared, governed cloud foundation.

PagerDuty@Reckitt

A Incident Management rollout at Reckitt took production support out of inboxes and into a named queue.

Smartsheet@Reckitt

Reckitt uses Control Center to prepare and sign agreements without printing or chasing wet ink.

Dynatrace@Reckitt

Teams at Reckitt moved log investigation onto Dynatrace after local tools started to collide.

Shopify@Reckitt

When online checkout outgrew homegrown tracking, Reckitt brought in Shopify.

ServiceNow@Reckitt

IT Service Management became the place Reckitt uses to hand stable, rules-based tasks to software robots so people handle exceptions.

Fiserv@Refinitiv

Shared Fiserv Digital workspaces help Refinitiv keep planning and forecasting honest across teams.

Freshworks@Refinitiv

Teams at Refinitiv moved contact center routing onto Freshworks after local tools started to collide.

SS&C@Refinitiv

Teams at Refinitiv moved core processing onto SS&C after local tools started to collide.

Adobe@Refinitiv

Refinitiv asked for a cleaner operating picture of digital journeys. Adobe is what they run.

Anaplan@Refinitiv

Refinitiv standardized financial planning on Anaplan instead of keeping parallel copies.

Guidewire@Refinitiv

BillingCenter became the place Refinitiv uses to move policies and claims through a system designed for carriers.

Intuit@Refinitiv

Intuit is how Refinitiv keeps financial planning visible to people who have to act on it.

Atlassian@Refinitiv

Jira became the place Refinitiv uses to run reliable video and chat for people who are rarely in the same room.

Confluent@Refinitiv

Refinitiv uses Confluent Cloud to query shared, documented data instead of competing desktop extracts.

Canva@Refinitiv

In the United Kingdom, Refinitiv relies on Canva for experience delivery.

Microsoft Azure@RELX

Azure became the place RELX uses to keep critical services recoverable across regions instead of a single room of servers.

Zendesk@RELX

Teams at RELX moved contact center routing onto Zendesk after local tools started to collide.

HubSpot@RELX

RELX uses Sales Hub to stitch identities so service, sales, and marketing share a working profile.

Zscaler@RELX

RELX asked for a cleaner operating picture of endpoint detection. Zscaler is what they run.

Cloudflare@RELX

RELX asked for a cleaner operating picture of campus and branch networking. Cloudflare is what they run.

Canva@RELX

RELX standardized content production on Canva instead of keeping parallel copies.

Guidewire@Revolut

Underwriters and claims handlers at Revolut review policy and claims in InsuranceSuite rather than in personal files.