Story
Epic Systems
ZoetisZoetis Adopts Epic Systems for Care Delivery
Zoetis, a health care organization in the United States, uses Healthy Planet from Epic Systems to support care delivery for clinicians and HIM.
Value results
| Category | Value result |
|---|---|
| Productivity | Handoffs in care delivery sit in a shared queue instead of a mailbox trail |
| Risk and compliance | Healthy Planet is the governed place clinicians and HIM use for care delivery |
| Capability | New joiners can see how care delivery actually runs |
Story
Zoetis did not need another dashboard that nobody opened. It needed care delivery to move. In the United States, clinicians and HIM already knew where clinical records went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.
Healthy Planet from Epic Systems is now in that path. Epic Systems is the leading electronic health record vendor for hospitals and clinics, with MyChart for patient access. The company treats it as production tooling for care delivery, which is why clinicians and HIM live in it rather than exporting from it once a quarter.
Zoetis can show how clinical records is handled today. That is the value: a repeatable way to run care delivery on software the rest of the industry already recognizes.
