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storySwedenConsumer DiscretionaryCapability

Story

VMware@H&M

VMware at H&M: Resilience

H&M, a consumer discretionary organization in Sweden, uses Aria from VMware to support reliability engineering for SRE and operations.

Value results

CategoryValue result
CapabilityNamed workflow replaces ad hoc routing for backup and failover
CapabilityReliability engineering stays visible to adjacent teams through Aria
CapabilitySRE and operations work from the same Aria record for backup and failover

Story

H&M did not need another dashboard that nobody opened. It needed reliability engineering to move. In Sweden, SRE and operations already knew where backup and failover went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.

Aria from VMware is now in that path. VMware, part of Broadcom, provides virtualization, private cloud, and container software used to run enterprise data centers. The company treats it as production tooling for reliability engineering, which is why SRE and operations live in it rather than exporting from it once a quarter.

H&M can show how backup and failover is handled today. That is the value: a repeatable way to run reliability engineering on software the rest of the industry already recognizes.

Relationship map

H&M uses VMware, Qualtrics, MongoDB, Databricks, PTC, Splunk, Shopify, PayPal, IBM. Shared with Activision Blizzard, AdventHealth, Aircall, AkzoNobel, Alignment Healthcare. Industry: Consumer Discretionary. Value: Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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