Customer
H&M
H&M is a consumer discretionary organization based in Sweden. Operating teams there use enterprise software to run customer, data, and internal processes.
All H&M customer value stories
Qualtrics@H&M
Teams at H&M moved digital journeys onto Qualtrics after local tools started to collide.
MongoDB@H&M
H&M uses MongoDB Atlas to move operational events between systems as they happen.
Databricks@H&M
A Databricks SQL rollout at H&M took partner data exchange out of inboxes and into a named queue.
PTC@H&M
Creo sits in the daily path at H&M, especially for design engineers.
Splunk@H&M
A Splunk Enterprise Security rollout at H&M took detection engineering out of inboxes and into a named queue.
Shopify@H&M
H&M standardized online checkout on Shopify instead of keeping parallel copies.
PayPal@H&M
Braintree became the place H&M uses to invoice recurring customers without a custom ledger for every plan.
IBM@H&M
A IBM webMethods rollout at H&M took applied AI delivery out of inboxes and into a named queue.
VMware@H&M
In Sweden, H&M relies on VMware for reliability engineering.