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IBM@United Airlines

United Airlines Adopts IBM for Infrastructure Modernization

United Airlines, an industrials organization in the United States, uses IBM Instana from IBM to support datacenter exit planning for migration squads.

Value results

CategoryValue result
CapabilityMigration squads work from the same IBM Instana record for workload migration
CapabilityWorkload migration can be reviewed without waiting on a personal export
CapabilityNamed workflow replaces ad hoc routing for workload migration

Story

United Airlines did not need another dashboard that nobody opened. It needed datacenter exit planning to move. In the United States, migration squads already knew where workload migration went wrong: too many copies, too little ownership, and a close process that waited on the loudest inbox.

IBM Instana from IBM is now in that path. IBM offers hybrid cloud, AI, and automation software, including watsonx, Red Hat OpenShift, and observability products for large enterprises. The company treats it as production tooling for datacenter exit planning, which is why migration squads live in it rather than exporting from it once a quarter.

United Airlines can show how workload migration is handled today. That is the value: a repeatable way to run datacenter exit planning on software the rest of the industry already recognizes.

Relationship map

United Airlines uses IBM, Freshworks, Anthropic, Oracle, Siemens Digital Industries Software, AVEVA, Elastic, Akamai, Hexagon. Shared with ABB, ETAS, Flowpay, Hellmann Worldwide Logistics, Infosys Finnacle. Industry: Industrials. Value: Capability. Drag nodes, filter types, or expand a node to follow more commonalities.

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